RAHUL THOMAS
Summary
Results-driven professional with a strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication, fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success, recognized for delivering measurable improvements in team performance, employee engagement, and operational efficiency.
Overview
14
14
years of professional experience
5
5
Certification
Work History
Training & Development – People & Culture
Chudleigh's Bakery
04.2023 - Current
- Designed and led the Managers Excellence Program, developing leadership skills across the organization.
- Fully automated the performance management process using Dayforce, improving accountability and visibility.
- Launched Lean Forward initiatives including Improvement Sheets, Active Lean Board, and a reward program to drive continuous improvement.
- Completed a Lean Six Sigma Yellow Belt project that increased participation in the Personal Development Fund from 6% to 57%.
- Leading a Green Belt project focused on optimizing waste pickup, with projected annual savings of $70,000.
- Developed new templates for One-on-One meetings and 30-60-90 day reviews, enhancing employee development and manager consistency.
- Rolled out a customized Engagement Survey tailored to Chudleigh's culture and workforce.
- Revamped and standardized the Top Grading format to improve talent evaluation and succession planning.
- Authored a comprehensive Manager's Guide to support leaders in handling people and performance responsibilities.
Customer Fulfillment Coordinator
Chudleigh's Bakery
07.2022 - 04.2023
- Oversaw order fulfillment from production to delivery, collaborating with internal and external stakeholders.
- Led CHEP pallet audits and 3rd party finished goods warehouse audits, ensuring accuracy and compliance.
- Applied Lean tools to improve operational efficiency and minimize fulfillment delays.
- Supported the transition to improved logistics workflows through continuous improvement initiatives.
Team Lead – Production
Chudleigh's Bakery
10.2021 - 07.2022
- Led production teams to meet daily output goals while maintaining safety and quality standards.
- Managed staffing, workflow, and shift planning to optimize resource utilization.
- Resolved operational issues in real-time, promoting teamwork and continuous improvement.
- Mentored team members and promoted a culture of ownership and high performance.
Packaging Organizer
Chudleigh's Bakery
08.2020 - 09.2021
- Coordinated packaging operations, ensuring compliance with product specifications and production targets.
- Implemented workflow improvements that reduced packaging errors and improved throughput.
Assistant Manager, Business Operations
Kitex Garments Ltd
09.2014 - 10.2019
- Served as the primary point of communication for international buyers, including Carters and Toys“R”Us.
- Oversaw end-to-end operations including communications, purchase orders, merchandising, production, quality control, and logistics.
- Ensured timely execution of orders while maintaining compliance with global standards and buyer expectations.
- Utilized FlexPLM, WebPDM, and Intellimas platforms to manage product lifecycle data, approvals, and reporting.
- Coordinated cross-functional teams to streamline processes and improve operational efficiency.
Merchandiser
Impulse
08.2011 - 08.2013
- Acted as liaison between buyers and production units, ensuring timely sampling, approvals, and deliveries.
- Maintained production schedules, costing, and documentation aligned with buyer requirements.
Education
Master of Technology (M.Tech) - Production Management
National Institute of Fashion Technology
India01.2011
Bachelor of Technology (B.Tech) -
Harcourt Butler Technical University
India01.2007
Skills
- Training & Leadership Development
- Performance Management
- Public speaking
- Teamwork and collaboration
- Process Optimization (Lean Six Sigma)
- Problem-solving
- Project management
- Strategic planning and analysis
- Dependable and reliable
- Fulfillment & Inventory Management
- Cross-functional Collaboration
- Production & People Management
Certification
- Supervisor Certification – Chudleigh's
- Lean Six Sigma Green Belt
- Lean Six Sigma Yellow Belt
- Certificate in Human Resources – Training & Development, University of Toronto (2023)
- Certificate in Supply Chain Management, University of Waterloo (2020)
- Mental Health Certificate for HR Professionals
Secondary Address
Milton, Ontario
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Training & Development – People & Culture
Chudleigh's Bakery
04.2023 - Current
Customer Fulfillment Coordinator
Chudleigh's Bakery
07.2022 - 04.2023
Team Lead – Production
Chudleigh's Bakery
10.2021 - 07.2022
Packaging Organizer
Chudleigh's Bakery
08.2020 - 09.2021
Assistant Manager, Business Operations
Kitex Garments Ltd
09.2014 - 10.2019
Merchandiser
Impulse
08.2011 - 08.2013
Master of Technology (M.Tech) - Production Management
National Institute of Fashion Technology
Bachelor of Technology (B.Tech) -
Harcourt Butler Technical University
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