Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Cashier

RAHUL THAKUR

Calgary,AB

Summary

Driven professional with proven expertise in customer service and cash handling, honed at A&W Restaurants and Amazon.ca. Excelled in managing high-stress situations, demonstrating exceptional work ethic and empathy. Achieved significant improvements in customer satisfaction and operational efficiency through active listening and meticulous attention to detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

A&W® Restaurants
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Warehouse Worker

Amazon.ca
10.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Customer Service Representative

Relince Jio Pvt.Ltd
07.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Calgary, AB
09.2025

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Active Listening

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working

Certification

  • PROSERVE
  • FIRSTAID
  • CPR
  • SECURITY GUARD

Timeline

Cashier

A&W® Restaurants
03.2024 - Current

Warehouse Worker

Amazon.ca
10.2023 - 01.2024

Customer Service Representative

Relince Jio Pvt.Ltd
07.2022 - 01.2023

High School Diploma -

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY

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RAHUL THAKUR