Rahul Tandon
7805634999
Edmonton,AB
Summary
Driven manager with a proven track record at Standon Knit Fashion, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Skilled in operations management and problem-solving, adept at fostering vendor relationships and mentoring teams for peak performance. Achieved significant improvements in operational efficiency and cost control, demonstrating a results-oriented approach with a focus on continuous growth and excellence.
Overview
10
10
years of professional experience
Work History
Manager
Love Pizza
06.2023 - Current
Operational Manager
Standon Knit Fashion
03.2015 - 05.2023
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
- Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
- Optimized inventory management strategy through accurate forecasting and demand planning methodologies.
- Played a pivotal role in enhancing overall operational excellence by identifying inefficiencies within existing systems/processes and implementing targeted interventions.
- Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Master Of Arts - Arts Administration - Cultural Management
Panjab University
Chandigarh04.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Strategic Planning
- Operations Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Sales Techniques
- Schedule Preparation
- Sales management
- Workforce Management
- Negotiation
- Business Administration
- Key Performance Indicators
- Decision-Making
- Effective Communication
- Problem Resolution
- Positive Attitude
- Attention to Detail
- Multitasking
- Problem-Solving
- Multitasking Abilities
- Organizational Skills
- Excellent Communication
- Team Development
- Work Planning and Prioritization
- Hiring and Training
- Staff Training
- Training and Development
- Scheduling and Coordinating
- Goal Setting
- Relationship Building
- Good Judgment
- Active Listening
- Self Motivation
- Shift Scheduling
- Team building
- Professionalism
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Manager
Love Pizza
06.2023 - Current
Operational Manager
Standon Knit Fashion
03.2015 - 05.2023
Master Of Arts - Arts Administration - Cultural Management
Panjab University
Similar Profiles
Abigail SawyerAbigail Sawyer
Server at I Love New York PizzaServer at I Love New York Pizza
NICOLETTE ROBERTSONNICOLETTE ROBERTSON
Waitress/ Delivery Services at Pizza LoveWaitress/ Delivery Services at Pizza Love
Mason CopsesMason Copses
Kitchen Staff Member at Peace Love And PizzaKitchen Staff Member at Peace Love And Pizza