Rahul Shrivas
3050 Ellesmere Road Toronto,ON
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Packaging Associate
Marson foods
Scaborough, ON
01.2023 - Current
- Labeled packages and recorded items packed in preparation for shipping.
- Accomplished production goals by working with speed and accuracy.
- Measured, weighed and counted products and materials.
- Obtained, moved and sorted products and materials.
- Processed finished product by moving through packaging machines.
- Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
- Set up jobs for lines and assisted with printing labels and packaging.
Team Member
Tim hortans
Scarborough, ON
10.2022 - 12.2023
- Greeted guests, took orders, and processed payments using POS systems
- Prepared food and drinks with care and accuracy according to the restaurant's standards
- Managed delivery and mobile orders and ensured timely and accurate delivery
- Assembled orders and packaged take-out and delivery
- Maintained cleanliness and sanitation of all surfaces to ensure the safety of guests, fellow crew members, and self
- Provided excellent customer service and addressed guest concerns and feedback
- Participated in team meetings and training sessions to learn and improve skills
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Operations Manager
array marketing
05.2023 - 07.2023
- Hired and onboarded team members to meet immediate and expected demand.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Conducted periodic assessments to evaluate company's financial performance.
- Built strong operational teams to meet process and production demands.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Responded to information requests from superiors, providing specific documentation.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Manager
Rati Ram pvt.ltd
Jalandhar , Punjab
03.2019 - 01.2021
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Cashier
D mart
Jalandhar,, Punjab
04.2018 - 01.2019
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Diploma in Business - Business
Centennial College
Scarborough 12.2023
High School Education - Commerce
Innocent Hearts School
Jalandhar 07.2023
Skills
- Resource Management
- Project Management
- Training Delivery
- Personnel Management
- Strategy Implementation
- Budget Administration
- Human Resources
- Employee Scheduling
- Reporting
- General Ledger Entries
- Customer Relations
- MS Office Suite
- Financial Management
- Financial Statements
- Financial Planning
- Administrative Support
- Cash Flow Analysis
- Expense Reporting
- Workflow Optimization
- Research
- Office Administration
- Human Resources Management (HRM)
- Report Development
- Accounting Skills
- Marketing
- Computer Skills
- Microsoft
- Records Administration
- Project Support
- Presentation Development
- Customer Engagement
- Market Analysis
- Social Media Digital Marketing
- CMS
- Strategic Marketing
- Social Media Marketing
- Product Positioning
- Performance Optimization
- Optimizing Performance
- Operations Support
- Market Research, Forecasting, and Analysis
- Overseeing Deliveries
- Database Management
- Documentation Skills
- Microsoft Office
- Training & Development
- Accounts Payable Maintenance
- Accounting Operations Systems
- Account Reconciliation
- Financial Documentation
- Administrative Assistance
- Data Entry
- Finance
- Accounting Operations Processes
- Monthly Close Reporting
- Skilled in [Software]
- Lead Development
- Inventory Management Skills
- Documentation Requirements
- Pricing Structures
- Supply Chain Distribution
- Supply Chain Management
- File Management
- Document Management
- Organizational Development
- Reception Management
- Microsoft Excel
- Microsoft SharePoint
- Cross-Functional Teamwork
- Microsoft Access
- Microsoft PowerPoint
- Oracle Database
- System Integration
- Report Writing
- Supply Restocking
- Recordkeeping
- Teamwork and Collaboration
- Outstanding Communication Skills
- Reporting and Documentation
- Customer Service
- Schedule Management
- Financial Administration
- Business Administration
- Staff Training
- Resource Allocation
Accomplishments
Retail market analytics.
· Environics- Customer profiling & location strategy.
· E-commerce project execution on Shopify.
Salesforce:
· CRM management and automation.
· Data-driven marketing insight.
Managing a Customer Service Team
Retail Customer Service
Customer Service Leadership
Languages
English
Professional
Hindi
Professional
Certification
Retail market analytics.
· Environics- Customer profiling & location strategy.
· E-commerce project execution on Shopify.
Salesforce:
· CRM management and automation.
· Data-driven marketing insight.
Managing a Customer Service Team
Retail Customer Service
Customer Service Leadership
interest
- football
- hiking
- extreme sport
Affiliations
- group presentation
- kjhhhjgfjghj
- hgjfugjhjbghgukjgkgku
References
References available upon request.
Timeline
Operations Manager
array marketing
05.2023 - 07.2023
Packaging Associate
Marson foods
01.2023 - Current
Team Member
Tim hortans
10.2022 - 12.2023
Assistant Manager
Rati Ram pvt.ltd
03.2019 - 01.2021
Cashier
D mart
04.2018 - 01.2019
Diploma in Business - Business
Centennial College
High School Education - Commerce
Innocent Hearts School
Retail market analytics.
· Environics- Customer profiling & location strategy.
· E-commerce project execution on Shopify.
Salesforce:
· CRM management and automation.
· Data-driven marketing insight.
Managing a Customer Service Team
Retail Customer Service
Customer Service Leadership
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