Rahul Sharma
Delta,BC
Summary
Diligent Worker eager to take on challenging tasks and support team. Safety-conscious and quality-minded. Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Micheal Kors
05.2022 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Labour Work
Donouts Comapany
01.2014 - 12.2015
- Completed daily cycle counts of products, components and raw materials.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
IBM - Diploma in Business
Nigra College
Toronto, ON10.2015
BBA - Bachelor
CCS University
India06.2012
High School Diploma -
DashmeshPublic School
India05.2009
Skills
- Hardworking
- Public Speaking
- Customer Service Skills
- Effective selling techniques
- Store appearance and merchandising
- Sales expertise
- Display Maintenance
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- Received an "AUR Certificate" from MK for achieving the highest sales in selling the most expensive bags.
- Forklift Operator Licensed
Timeline
Sales Supervisor
Micheal Kors
05.2022 - Current
Labour Work
Donouts Comapany
01.2014 - 12.2015
IBM - Diploma in Business
Nigra College
BBA - Bachelor
CCS University
High School Diploma -
DashmeshPublic School
- Received an "AUR Certificate" from MK for achieving the highest sales in selling the most expensive bags.
- Forklift Operator Licensed
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