Rahul Sasikumar
Toronto
Summary
Hardworking and passionate job seeker with strong organizational and communication skills eager to secure entry-level Pharmacy Assistant position. Ready to help team achieve company goals. Skilled individual who brings 3 years of experience in pharmacy production environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Concierge
The Forest Hill Group
05.2022 - 07.2024
- Delivered high-quality customer satisfaction service when interacting with residents, visitors, or contractors requiring assistance from the team.
- Respond to all resident inquiries, incidents, and emergency responses.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
- Responsible for onsite training and emergency procedure drills.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Developed and implemented security policies, procedures, and systems to protect personnel, property, and data.
- Monitored and evaluated the performance of security personnel and provided feedback to improve performance.
- Performed security investigations and reported findings to the building board and management.
- Assist property manager with creating purchasing order and making quotes, invoice processing, cheque deposit and requisitions.
- Research and assess all vendor payments to ensure they are properly coded prior to payment.
Technical Support and Sales Associate
Sutherland Global Business
02.2021 - 08.2021
- Assisted customers with resolving technical issues on the Internet and IPTV for AT&T Customers - Schedule the repair appointments for customers and getting the feedback review. - Investigated and resolved customer inquiries and complaints in a timely and professional manner. - Replacing and processing refunds and other calculations for the customer - Performing account actions like cancellation, suspension and account on-hold. - Bill Explanation and adjustments - Performing activities on account like account suspension, cancellation and - Add new products and lines into the existing packages and reducing the bill. - Troubleshooting the modem and initial level 0 to level 3 Errors
Pharmaceutical Production Supervisor
Global Calcium
10.2017 - 02.2020
- Oversaw daily operations of the production department, ensuring smooth workflow and timely completion of tasks.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Perform in-process checks and documentation as per the procedure and monitor productivity levels.
- Maintaining and overseeing cGMP, ISO 9001 and other safety standards in the production plant.
- Observed packing operations to verify conformance to specifications.
- Carrying out the process as per standard and following all safety rules and precautions.
- Supervising a team of 8-10 casual workers who work over the production team.
Education
Human Resources Management - Human Resources Management
Niagara College Toronto
06.2023
Bachelor of Technology in Chemical Engineering - Chemical Engineering
Dr MGR University
07.2017
Skills
- Creative problem solver
- Maintains strong client relations
- Interviewing, onboarding, and training
- Excellent communication skills
- Experience with fast-paced environments
- Expertise in use of computer, MS Office
- Verbal and written proficiency in English
- Multi-tasking and excellent Team player
- Follow GMP Procedures
- Documentation and Attention to detail
Certification
- GOOGLE IT SUPPORT
- 5 ESSENTIALS OF MANAGEMNT
Languages
English
Full Professional
Hindi
Native or Bilingual
Tamil
Full Professional
Malayalam
Native or Bilingual
Timeline
Executive Concierge
The Forest Hill Group
05.2022 - 07.2024
Technical Support and Sales Associate
Sutherland Global Business
02.2021 - 08.2021
Pharmaceutical Production Supervisor
Global Calcium
10.2017 - 02.2020
Human Resources Management - Human Resources Management
Niagara College Toronto
Bachelor of Technology in Chemical Engineering - Chemical Engineering
Dr MGR University
- GOOGLE IT SUPPORT
- 5 ESSENTIALS OF MANAGEMNT
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