Ricky Saini
BC
Summary
Experienced Production Supervisor and Logistics Lead Hand with a proven track record in optimizing production processes and managing logistics operations. Adept at leading teams to achieve high efficiency and productivity in fast-paced environments. Skilled in implementing lean manufacturing techniques, inventory management systems, and just-in-time logistics solutions. Strong communicator with excellent problem-solving abilities and a focus on continuous improvement. Dynamic leader with exceptional communication and collaboration skills, backed by over a decade of proven management experience. Accomplished District Manager experienced in directing sales, staffing, and operations for multiple stores and large staff. Exceptional leader of growth initiatives and new concepts for promotions, product launches, and sales initiatives. Adaptable Regional Area Manager practiced adjusting to changing specifications by evaluating orders and updating procedures to meet new targets. Results-driven and forward-thinking in checking forecasts and orders for new directives. Excellent administrative, supply management, and resource utilization abilities. District Manager with demonstrated experience managing company assets and developing people for future growth.
Overview
12
12
years of professional experience
Work History
Production Supervisor
Meadowfresh Dairy
12.2023 - Current
- Supervise a team of 20+ production workers, ensuring adherence to safety protocols and production schedules
- Implement lean manufacturing techniques, with time studies,string theory cross training, reducing waste of time,materials and labour and improving overall efficiency
- Evaluated existing production processes and identified areas for improvement.
- Coordinate with logistics and supply chain teams to ensure timely delivery of finished products
- Conduct regular performance reviews and provide training to enhance team skills and productivity
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Logistics Lead Hand
Meadowfresh Dairy
12.2021 - 12.2023
- Led a team of 20 logistics & warehouse personnel in daily operations, ensuring timely and accurate order fulfillment
- Coordinated with suppliers and transportation companies to streamline inbound and outbound logistics processes
- Implemented inventory management systems that reduced stock discrepancies
- Created a just-in-time packaging and ingredient system to optimize space utilization in a limited warehouse environment
- Trained new employees in logistics procedures and safety protocols, enhancing team efficiency and compliance
- Monitored and reported on key performance indicators (KPIs) to senior management, driving continuous improvement initiatives
- Improved KPI error rates, added auditing systems
- Completed successorship training as logistic manager in 2023
- Implemented a demand forecasting system that improved product availability while reducing excess inventory costs.
- Established strong relationships with key vendors, facilitating effective negotiation on pricing and terms for mutual benefit.
- Ensured compliance with industry regulations and company policies through rigorous monitoring and training efforts.
- Reduced transportation costs by optimizing route planning and consolidating deliveries.
- Conducted team huddles, led safety meetings, facilitated APEX1 and APEX2 sessions on the floor with the crew, performed Gemba walks, and coordinated APEX3 meetings with senior management.
- Regained control of rodent issues by collaborating with multiple pest control companies and implementing corrective actions.
- Scheduled driver routes for in-house and third-party logistics, including full loads, less-than-truckload (LTL) shipments, and emergency hot shot deliveries.
Regional Area Manager
Pizza Pizza
02.2019 - 11.2022
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
- Served as a key liaison between regional stores and headquarters, facilitating open lines of communication for updates on performance metrics, policy changes, and sharing best practices across locations.
- Established and oversaw labor budget covering complete COGS and overhead operational areas
- Directed all business functions for locations in several cities, including operational P&L financial duties, workforce planning, customer retention, and customer service management
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels
- Drove revenues and team morale by developing and deploying sales contests
- Resolved conflicts promptly to promote a positive environment for customers
- Presented and provided new business cases for new locations, setting them up for success
- Managed the process of obtaining building permits and fire inspections
- Coordinated setting up of new equipment and trained franchisees
- Labor target 24% of sales achieved 18%
- Food Cost target 35% of sales Achieved 32%
- Achieved 8% of company net profit for 2 consecutive years in corporate stores
- presented with PRIDE award from ecosure auditors for instore cleanliness & secret shopper.
Multi-Unit Operator
Dairy Queen
09.2015 - 12.2019
- Company Overview: Victoria, BC
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys
- Exceeded goals through effective task prioritization and great work ethic
- Used critical thinking to break down problems, evaluate solutions, and make decisions
- Worked flexible hours, night, weekend, and holiday shifts
- Served customers in a friendly, efficient manner following outlined steps of service
- Reviewed and monitored scheduling, purchases, and other expenses to maintain quarterly budget
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness
- Achieved OSAT 75%
Store Manager
Dairy Queen
05.2012 - 07.2015
- Company Overview: Saskatoon, SK
- Collaborated with technical and administrative teams to develop and implement successful corrective plans
- Increased yearly turnover by 17% by enhancing training, motivation, and engagement strategies with all staff
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys
- Exceeded goals through effective task prioritization and great work ethic
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback
- Saskatoon, SK
Education
Leadership And Management
Catalyst Training Services
Surrey, BC09-2024
Management
Pizza Pizza PIE Training
Toronto, ON04-2019
Management And Leadership
Dairy Queen
Toronto, ON06-2012
Paralegal Studies - Law And Justice
Humber College
Toronto, ON04.2012
Batchelor Of commerce -
Khalsa College
04.2008
Skills
- Relationship building and management
- Controlling costs
- Business development and planning
- Product and service sales
- Staff development
- Vendor management
- Territory management
- Goals and performance
- Operations
- Data Analysis
- Production Planning
- WMS/ERP Systems
- Strong Numerical alphabetical Skills
- Payroll Avanti and ADP experienced
- Concur SAP
- Logical reasoning
- Supply Chain experience
- strong interpersonal skills
- Forklift certification
- Equipment monitoring
- Audit management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
Timeline
Production Supervisor
Meadowfresh Dairy
12.2023 - Current
Logistics Lead Hand
Meadowfresh Dairy
12.2021 - 12.2023
Regional Area Manager
Pizza Pizza
02.2019 - 11.2022
Multi-Unit Operator
Dairy Queen
09.2015 - 12.2019
Store Manager
Dairy Queen
05.2012 - 07.2015
Leadership And Management
Catalyst Training Services
Management
Pizza Pizza PIE Training
Management And Leadership
Dairy Queen
Paralegal Studies - Law And Justice
Humber College
Batchelor Of commerce -
Khalsa College
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