Rahul Ravindran
Kochi
Summary
Strategic and user-centric Lead Product Manager with 16+ years of experience delivering innovative, scalable SaaS solutions across industries including HCM, retail, insurance, and banking. Expert in defining product vision, leading cross-functional Agile teams, and delivering customer-centric solutions aligned with business goals. Proficient in leveraging data-driven insights and user feedback to continuously enhance product performance and value.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Product Manager
Zellis HR India
Kochi, Kerala
09.2024 - Current
- Defined and executed product strategy for MyView+ HCM solution for UK & Irish markets
- Led high-performing Agile product teams, mentoring 2 PMs and 15 engineers in a fast-paced delivery environment
- Improved adoption by 40% using feedback loops, analytics, and UX iterations
- Drove release cycles using Azure DevOps, craft.io, and Pendo insights
- Enhanced operational efficiency by 30% via workflow automation and Agile process enforcement
- Act as Product Owner within an Agile scrum team; participate in sprint ceremonies and remove blockers to ensure timely delivery.
- Coordinate with cross-functional teams to support go-to-market strategy in alignment with a repeatable release model.
- Contribute to product lifecycle management by continuously aligning roadmap with evolving market and customer needs.
Product Owner / Project Manager / QA Manager
Tata Consultancy Services
India, UK, Sydney, Mexico
07.2010 - 08.2024
- Owned product lifecycle and GTM execution for enterprise clients including Walmart, ASDA, Amex, Aviva
- Proven track record of launching successful products from concept to market, managing full lifecycle ownership, and fostering a culture of continuous improvement
- Led agile squads across regions, boosting velocity by 35% and delivery timelines by 25%
- Project Leadership: Managed cross-functional teams of developers, testers, and analysts. Delivered projects using Agile and Waterfall methodologies, ensuring timely delivery and quality benchmarks
- ETL Testing & Management: Led ETL validation for large-scale data migration and transformation projects for Amex. Ensured data integrity across multiple sources and destinations using automated and manual testing strategies. Managed stakeholder expectations, aligning cross-team objectives and resource planning
- Delivered banking & insurance platforms with customer-first vision using RESTful APIs, SQL analytics, CI/CD tooling
- Collaboration and Stakeholder Engagement - Collaborate with stakeholders during vision and concept development of product. Conduct requirements gathering and user story workshops with business.
Programmer Analyst
QUEST (Exilant Technologies)
Bangalore, India
03.2007 - 07.2010
- Developed scalable system architectures and internal applications for enterprise needs
- Collaborated with cross-functional teams to align development with business goals and user needs
Education
B.Tech - Electronics and Communication
Cochin University of Science and Technology
01.2006
Skills
- Product Management, Product Strategy, Road mapping, Agile Project Management, Waterfall Project Management, Competitive Analysis, Product Discovery, UX Collaboration, Team Leadership, Data Analysis, Market Research, QA Leadership, Test Automation, API Testing (Postman, Swagger), ETL Testing, Data Validation, SQL, Analytics, Jira, Confluence, Azure DevOps, Git, craftio, Pendo, Figma, Miro, ServiceNow
Certification
- Blue Award – American Express: Delivered 3 parallel projects within budget and timeline
- Star of the Quarter – TCS: High-impact contribution to flagship mobile delivery initiative
- Led agile transformation and sprint velocity improved by 35%, with defect leakage cut by 40%
- Launched AI-powered recommendation engine improving retail conversions by 20%
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
Career Highlights
- Led client-facing initiatives and built trusted partnerships over 9+ years onsite in the UK, Sydney, and Mexico, working closely with top-tier clients such as AVIVA, Amex, ASDA, and Commonwealth Bank.
- Led Agile Transformation Initiatives across multiple organizations, improving sprint velocity by 35%, reducing release cycle time by 40%, and fostering a culture of iterative delivery and continuous improvement
- Launched AI-Driven Features in retail and HCM platforms, resulting in 20% uplift in conversions and improved personalization across user journeys.
- Delivered 20+ B2B/B2C digital products across multiple domains, increasing adoption, engagement, and ROI
- Executed product roadmaps and managed portfolios worth millions of dollars while aligning with stakeholder priorities and market needs
- Championed user-centric designs and agile best practices, reducing cycle times and increasing satisfaction
- Drove innovation using A/B testing, analytics, emerging tech, and iterative feedback loops
- Led QA/test strategy across teams ensuring end-to-end product stability and test automation
Timeline
Lead Product Manager
Zellis HR India
09.2024 - Current
Product Owner / Project Manager / QA Manager
Tata Consultancy Services
07.2010 - 08.2024
Programmer Analyst
QUEST (Exilant Technologies)
03.2007 - 07.2010
B.Tech - Electronics and Communication
Cochin University of Science and Technology