Neha Kumari
Ottawa,ON
Summary
QA Consultant / QA–Business Analyst with 6+ years of experience delivering high-quality solutions for large-scale telecom and enterprise applications. Strong expertise in requirements analysis, functional and UAT testing, stakeholder collaboration, and Agile delivery. Proven ability to bridge gaps between business, design, delivery, and development teams, ensuring clarity of requirements, and timely, high-quality releases. Experienced in QA leadership, UAT sign-offs, defect management, and production support. Actively strengthening automation skills using Selenium and Playwright.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Senior Associate Consultant
Infosys ltd.
02.2024 - 11.2025
- Supported end-to-end QA and business analysis activities for large-scale British Telecom (BT) enterprise applications.
- Performed functional, system, regression, and UAT testing, ensuring release quality and business readiness.
- Acted as QA Lead for OSA and PIA products, owning test planning, execution coordination, and release readiness.
- Worked across multiple products (PIA, OSA, T2R, EAD), building strong end-to-end domain understanding.
- Collaborated closely with design and delivery teams to analyze requirements and create detailed test cases aligned with business expectations.
- Conducted test case reviews with stakeholders to ensure alignment with acceptance criteria and design specifications.
- Actively participated in daily Scrums, sprint planning, and defect discussions with cross-functional teams.
- Conducted demand KT sessions, assigned test cases, guided execution, and reviewed test results and defect quality.
- Managed defects end-to-end using JIRA, ensuring visibility, accountability, and timely resolution.
- Led defect triage and resolution calls, coordinating across design, delivery, and development teams.
- Performed retesting and validation of fixes, ensuring formal closure with required evidence.
- Delivered functional walkthrough and presentations during sprint reviews, UAT sign-offs, and release readiness meetings.
- Presented PIA functionalities to multiple non-BT clients, explaining business workflows and validated features.
- Provided urgent production support, including defect detection, recreation, validation, and closure.
- Participated in release retrospectives, presenting defect trends and quality improvement recommendations.
- Maintained a strong record of on-time deliveries, and high stakeholder satisfaction.
- Recognized for identifying the highest number of valid defects in a release, improving production stability.
- Tools & Platforms: Siebel, Sabor, PACS, NG, SRIMS, Portal, Autofix, Flow, COSMOSS, DPA, JIRA, Postman, RESTer, Bert.
Software Engineer in Test/ Analyst
Accenture Solutions Pvt. Ltd.
09.2019 - 02.2024
- Worked on multiple telecom applications, supporting Agile delivery models.
- Executed functional, integration, system, regression, and UAT testing across releases.
- Participated in requirements and design discussions to understand business workflows and dependencies.
- Translated business requirements into test scenarios, detailed test cases, and UAT scripts.
- Served as PIA Lead, managing end-to-end testing across concurrent sprints.
- Coordinated with business users and stakeholders during UAT cycles to secure approvals and sign-offs.
- Performed API testing using Postman and RESTer for backend validation.
- Managed the defect lifecycle from logging through closure, ensuring quality fixes.
- Prepared test summary reports, defect metrics, and audit/compliance documentation.
- Mentored junior QA team members, and ensured adherence to testing standards and delivery timelines.
- Generated detailed bug reports outlining problems encountered during testing cycles.
- Met project scope and delivery dates by planning optimal testing schedules.
Education
Bachelor of Engineering - Electronics & Telecommunications
Sinhgad Institute of Technology
India06-2019
Skills
- Requirements gathering and analysis (BRD, user stories, acceptance criteria)
- QA–BA collaboration and stakeholder communication
- Functional, system, integration, regression, and UAT testing
- Test planning, test case design, review, and execution
- Defect lifecycle management and root cause analysis
- UAT coordination and release readiness
- API testing: Postman, RESTer
- SQL for data validation and backend testing
- Agile, Scrum, SDLC
- Tools: JIRA, HP ALM, Git
- Automation (basic): Selenium, Playwright
Certification
Agile & Scrum Training — Accenture
Accomplishments
Testing Ninja Award — Technical excellence and defect identification
Timeline
Senior Associate Consultant
Infosys ltd.
02.2024 - 11.2025
Software Engineer in Test/ Analyst
Accenture Solutions Pvt. Ltd.
09.2019 - 02.2024
Bachelor of Engineering - Electronics & Telecommunications
Sinhgad Institute of Technology