As a Business Administration graduate from Lakeland College, I bring real-world experience in retail operations, team leadership, and customer service. Currently, I serve as a Store Supervisor at Petro Canada, where I oversee stocktaking, sales growth, and the daily operations of stores. My reliability, exceptional social skills, and motivation to deliver results have earned me recognition. I am eager to contribute to organizational development while further developing my managerial capabilities.
* Deliver and collect parcels in a professional and timely manner.
* Optimize routes to meet time-sensitive delivery objectives.
* Conduct vehicle inspections prior to and after trips for safety and compliance.
* Maintain up-to-date delivery and customer contact records.
* Provide excellent service by accommodating customer inquiries and resolving delivery issues.
* Responsible for store operations, including stock management (application of FIFO technique) and delivering exceptional customer service.
* Achieve sales through successful upselling and cross-selling strategies.
* Manage point-of-sale activities and generate daily financial statements.
* Assisted customers, processed sales transactions, and maintained store cleanliness standards.
* Conducted warehouse checks of stores and resolved stock variances identified.
* Set up and prepare food products in accordance with company requirements.
* Assist kitchen staff with daily food requisitions.