Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Rahul Radhakrishnan

Surrey,BC

Summary

Procurement and Supply Chain Specialist with expertise in cost optimization and SAP SD. Proven track record in managing end-to-end procurement operations, enhancing inventory management, and implementing just-in-time material flow. Successfully led initiatives that achieved significant cost savings and improved supplier management through data-driven strategies. Strong collaborator in cross-functional teams, aligning procurement with organizational objectives to drive efficiency and growth.

Overview

8
8
years of professional experience

Work History

Computing Solutions Advisor

Best Buy
Langley, Canada
03.2025 - Current
  • Strategically consult with clients to identify and recommend cutting-edge computing solutions, software ecosystems, and high-performance accessories tailored to their needs.
  • Deliver expert advisory services on premium laptops, desktops, and IT infrastructure, ensuring optimal performance and user experience.
  • Facilitate seamless technology adoption by guiding customers through advanced product setup, diagnostics, and troubleshooting.
  • Maximize revenue growth by implementing consultative sales techniques, effectively upselling enterprise-grade solutions and premium service plans.
  • Collaborate cross-functionally with Geek Squad IT specialists and inventory teams to drive operational efficiency and enhance the customer journey.
  • Stay ahead of industry trends by continuously expanding knowledge of emerging technologies, enterprise software solutions, and digital transformation strategies.
  • Consistently exceed performance metrics, leveraging deep product expertise and customer-first strategies to drive sales, engagement, and brand loyalty.

Product and Omnichannel Specialist

Mark's
Greater Vancouver Metropolitan Area
10.2023 - 03.2025
  • Worked at Marks (Canadian Tire Corporation) as an Omnichannel Specialist and Product Specialist, supporting both in-store and online retail operations.
  • Ensured a seamless customer experience across digital and physical channels, including click-and-collect and curbside pickup.
  • Gained hands-on exposure to order management, inventory coordination, and real-time stock visibility.
  • Collaborated with store teams to resolve customer concerns, fulfill online orders, and maintain service efficiency.
  • Developed a deeper understanding of retail process flows, which connects directly to backend ERP solutions like SAP SD.
  • Helped bridge the gap between customer-facing platforms and internal systems to enhance service delivery.
  • Proactively identified and resolved customer concerns, balancing high-pressure demands with professionalism, adaptability, and a customer-focused approach.
  • Skilled in inventory control, demand forecasting, and optimizing storage solutions to enhance overall operational efficiency.
  • Adept at analyzing data to track performance metrics and improve stock management processes.
  • Knowledgeable about seasonal flow and its impact on inventory planning, ensuring optimal stock levels during peak and off-peak periods.

Junior Buyer

RK ENGINEERING
Mumbai, India
11.2020 - 06.2023
  • Managed end-to-end procurement activities, including vendor identification, evaluation, and selection, ensuring alignment with company quality standards and cost-saving objectives. Oversaw purchase order creation, approval processes, and supplier negotiations to secure favorable pricing and terms.
  • Led inventory management efforts, analyzing historical sales data and demand forecasts to maintain optimal stock levels. Coordinated with suppliers to prevent shortages while minimizing holding costs and excess inventory, improving overall supply chain efficiency.
  • Collaborated with cross-functional teams, including production, warehousing, and logistics, to streamline material flow and ensure just-in-time (JIT) inventory availability. Worked closely with finance teams to optimize procurement budgets and reduce unnecessary expenses.
  • Implemented strategic cost-reduction initiatives, identifying alternative suppliers, renegotiating contracts, and leveraging bulk purchasing strategies. Successfully reduced procurement costs without compromising product quality or supplier relationships.
  • Led ERP system enhancements within SAP SD, optimizing order processing, purchase requisitions, and inventory tracking functionalities. Streamlined workflows to improve procurement efficiency, reduce lead times, and enhance supply chain visibility.
  • Conducted in-depth procurement and inventory data analysis, leveraging insights to refine supplier selection, improve purchasing strategies, and identify inefficiencies in supply chain operations. Recommended actionable improvements that reduced waste and enhanced operational performance.
  • Developed and maintained supplier performance metrics, implementing a structured evaluation framework to assess vendor reliability, on-time delivery rates, and adherence to contractual terms. Strengthened supplier relationships by providing performance feedback and fostering continuous improvement initiatives.

System Engineer

EY
Mumbai, India
06.2017 - 09.2020
  • Collaborated with cross-functional teams to analyse system requirements and develop test plans, ensuring comprehensive coverage of functionality and performance.
  • Designed, executed, and documented manual and automated test cases to identify and resolve software defects, achieving a 98% defect detection rate.
  • Supported end-to-end system testing for enterprise applications, including regression, functional, and performance testing, reducing post-deployment issues by 25%.
  • Utilized tools like ALM, JIRA & Testrail to automate test processes and track defects, enhancing testing efficiency by 30%.
  • Created detailed test reports and dashboards for stakeholders, providing actionable insights to improve system reliability and performance.
  • Worked closely with developers to debug and resolve software issues, contributing to a 20% reduction in development cycle time.
  • Conducted user acceptance testing (UAT) sessions with clients to validate system functionality against business requirements.
  • Maintained up-to-date knowledge of software testing methodologies, frameworks, and tools, contributing to continuously improving testing processes.

Education

Post Baccalaureate - Operations and Supply Chain Management

Kwantlen Polytechnic University
Surrey, BC
12.2024

Bachelor of Science - BS - Computer Science

Thakur College of Science & Commerce
Mumbai, India
04.2016

Skills

  • Strategic sourcing
  • Vendor evaluation and negotiation
  • Purchase order management
  • Contract management
  • Supplier relationship management
  • Cost reduction strategies
  • Category management
  • Just-in-time purchasing
  • Budget optimization
  • Inventory forecasting
  • Demand planning
  • Spend analysis
  • Procurement reporting
  • KPI and vendor performance metrics
  • Data-driven decision making
  • Supply chain risk analysis

Languages

English
Native/ Bilingual
Tagalog
Limited
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

Computing Solutions Advisor

Best Buy
03.2025 - Current

Product and Omnichannel Specialist

Mark's
10.2023 - 03.2025

Junior Buyer

RK ENGINEERING
11.2020 - 06.2023

System Engineer

EY
06.2017 - 09.2020

Post Baccalaureate - Operations and Supply Chain Management

Kwantlen Polytechnic University

Bachelor of Science - BS - Computer Science

Thakur College of Science & Commerce

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Rahul Radhakrishnan