Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rahul Punia

Brampton,ON

Summary

Friendly server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Captain Waiter

Molecule Air Bar
06.2023 - 02.2025
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Streamlined table turnover process for increased efficiency and revenue generation.
  • Collaborated with chefs to accommodate dietary restrictions or special requests from guests.

Senior Waiter (intern)

New Ubin Seafood
09.2022 - 04.2023
  • Supervised server staff and simultaneously served personal section of tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items, and recorded order information.

Assistant Bartender

Jjan Korean Fusion Bar
03.2022 - 09.2022
  • Processed payments for orders and provided customers with change.
  • Assisted bartenders in maintaining keg inventory, changing out depleted kegs, and ensuring proper gas levels for optimal draft beer quality.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained strict adherence to local alcohol laws regarding identification checks and responsible service practices for guest safety.
  • Arranged tables and chairs for special occasions and events.
  • Assisted customers with carry-out service.
  • Improved bar cleanliness by implementing regular cleaning schedules and maintaining a well-organized workspace.

Education

Diploma - Hospitality And Tourism Management

Central College of Business And Tech
Mississauga, ON

Advanced Diploma - Hospitality Management

Stei Institute
Singapore
04.2023

Skills

  • Cleaning and sanitizing
  • Process Monitoring
  • Service prioritization
  • Interpersonal Skills
  • Time management abilities
  • Table Setting
  • Food and beverage pairings

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Certification

Smart serve certificate

Timeline

Captain Waiter

Molecule Air Bar
06.2023 - 02.2025

Senior Waiter (intern)

New Ubin Seafood
09.2022 - 04.2023

Assistant Bartender

Jjan Korean Fusion Bar
03.2022 - 09.2022

Diploma - Hospitality And Tourism Management

Central College of Business And Tech

Advanced Diploma - Hospitality Management

Stei Institute

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Rahul Punia