A passionate Quality Technician able to adjust in different condition as per the requirement. Highly effective Technician will accurate sampling and as a team player.
Overview
4
4
years of professional experience
Work History
Store Manager
Petro-Canada
05.2023 - Current
Supervising and co-ordinating sales personnel and cashiers
Prepare and manage a work schedule, as well as assign duties to the employees
Process payments and returns of merchandise
Handle customer inquires and complains and giving the proper solutions
Maintain inventory as specified by management and order merchandise as necessary
Prepare daily sales reports and bank deposits, as well as handling sales transaction
Managing staffing needs such as hiring, training and also monitoring the performance of the employees
Operating point of sale system and manage the cash flow as per the requirement
Ensure that the store displays, signage, and cleanliness reflect the standards and image of the brand
Analyzing the marketing trends and adapt the customer needs.
Quality Assurance
Stephano Group Ltd
08.2021 - 11.2022
Educate the production line leaders how to take regular CCP check and also performing moisture check and temperature check on running production lines
Also informing each and every member about the safe working environment which leads to company’s progress
Check the sanitation standards every day before the start of the production day
Maintain cleaning standard as high as possible to resist microbial growth
Work of the product which gets rejected while checking through metal detect
Maintain the accurate test result records
Perform the sensory evaluation of the raw as well as packed products
Preparing the documents for the audits like BRC Audit or any customer audits
Check the packaging of the product whether the sealing is good, lot code is good etc.
Store Manager
Petro-Canada
01.2021 - 07.2021
Supervising and co-ordinating sales personnel and cashiers
Prepare and manage a work schedule, as well as assign duties to the employees
Process payments and returns of merchandise
Handle customer inquires and complains and giving the proper solutions
Maintain inventory as specified by management and order merchandise as necessary
Prepare daily sales reports and bank deposits, as well as handling sales transaction
Managing staffing needs such as hiring, training and also monitoring the performance of the employees
Operating point of sale system and manage the cash flow as per the requirement
Ensure that the store displays, signage, and cleanliness reflect the standards and image of the brand
Analyzing the marketing trends and adapt the customer needs.
Guest Service Representative
Petro Canada
01.2020 - 11.2020
Processed cash and credit payments for gasoline, food and other merchandise
Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction
Counted cash in sales stations at shift beginning and verified enough cash to make change for customers
Monitored self-service gasoline pumps, helping customers as needed
Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels
Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise
Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand
Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors
Trained [Number] new cashiers and supervised work during training period
Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors
Inspected identification to determine proper age of customers for alcohol and cigarettes
Attended to gas spills and accidents promptly and according to established guidelines.