Rahul Parmar

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Handles several incidents like individual injury, fire alarms, assault, and theft footage reviewing.

Patrolled and monitored premises on foot. Checked and verified identification cards prior to granting facility access. Reported suspicious activities and persons to law enforcement. Permitted entry with the escort for approved persons into secure locations. Reviewed camera and system feeds and alerted proper respondents regarding discrepancies. Logged in parcels and gave them to their respected owners. Deterred trespassers from the property.

Used a bicycle, or on foot to patrol and monitor the property. Prior to allowing admission to the facility, photo identity was checked and verified. Operated screening equipment to identify people and stop the entry of forbidden items into forbidden locations. Performed extensive pat-downs and inspections to look for forbidden items and materials, such as weapons.