Pankti Patel
Toronto,ON
Summary
An enthusiastic and sociable individual seeking an entry-level position in customer service. Eager to leverage strong communication skills, empathy, and solution-oriented abilities to provide exceptional service and contribute positively to the team's success. Committed and hardworking Customer Service postion with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Team Supervisor
Compass Group of Canada
06.2023 - Current
- Greeted customers warmly, assisting with locating items and offering recommendations
- Operated cash registers and processed transactions accurately and cash and card payments
- Ensured proper stocking, including timely inventory replenishment and accurate price labelling
- Completed catering orders according to the list of our clients.
- Managed performance reviews for 1000 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
Crew Member
Bar burrito
01.2023 - 04.2023
- Maintained cleanliness and sanitation standards in the work area, including food preparation stations, utensils, and equipment
- Prepared and assembled food items according to customer preferences and dietary restrictions
- Handled cash transactions accurately and efficiently.
Business Analyst Intern
Terado Engineering
03.2021 - 07.2021
- Analyzed business processes and workflows to identify areas for improvement
- Assisted in developing and maintaining dashboards and reports
- Conducted research and development to support strategic planning
- Collaborated with development teams to gather and document business requirements.
Education
High School Diploma -
St Clair College
Windsor, ON06.2024
Bachelor of Science in Information Technology -
University of Mumbai
01.2019
Skills
- Solution-Oriented
- Adaptability
- Positive Attitude
- Attentive Communication
- Alliance
- Customer Interaction
- Software applications
- Customer Service
- Cash handling and management
References
Available upon request.
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Team Supervisor
Compass Group of Canada
06.2023 - Current
Crew Member
Bar burrito
01.2023 - 04.2023
Business Analyst Intern
Terado Engineering
03.2021 - 07.2021
High School Diploma -
St Clair College
Bachelor of Science in Information Technology -
University of Mumbai
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