RAHUL PANAMOLY
Lethbridge,AB
Summary
Experienced Store Supervisor with strong background in retail management, merchandising, and customer service. Proven ability to deliver results through effective team leadership, inventory control, and loss prevention techniques. Possess strong communication skills for dealing with staff and customers alike. In previous roles, implemented initiatives that improved operational efficiency and boosted customer satisfaction.
Overview
12
12
years of professional experience
Work History
Store Supervisor
Circle K Shell
Lethbridge, Alberta
08.2022 - Current
- Performed regular audits to verify that policies are being followed correctly.
- Monitored stock levels and identified ordering needs.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Increased sales by optimizing in-store promotional strategies.
- Dealt with customer complaints and rectified product and service issues.
- Supervised work of cashiers, training new team members and monitoring performance.
Store Associate
Circle K Shell
Lethbridge, Alberta
01.2019 - 07.2022
- Reconciled daily sales transactions against cash registers totals.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Welder
Gokulam Mini Industries
Kochin, India
01.2013 - 09.2018
- Communicated effectively with supervisors regarding progress updates on assigned tasks.
- Measured workpieces with straightedges or templates to conform with specifications.
- Repaired structures by dismantling, reshaping and reassembling metal components with cutting torches and hand tools.
- Ensured that all welds met code requirements through visual inspection methods such as radiography testing where applicable.
Education
Post-Graduate Diploma - Business Administration-Accounting
Lethbridge College
Lethbridge, AB12-2020
Bachelor of Commerce - Financial Accounting- Taxation
Mar Athanasius College Kothamangalam
Kerala, India05-2017
Skills
- Customer service
- Employee training
- Sales optimization
- Inventory management
- Promotional strategy
- Conflict resolution
- Data analysis
- Bank and safe deposits
- Customer loyalty and retention
- Verbal and written communication
- Customer experience management
- Friendly and positive
Reference:
Vicky Derashri
STORE MANAGER Circle K Shell
2730 Mayor magrath Dr South Lethbridge AB
403-381-9300
More references available upon request
Timeline
Store Supervisor
Circle K Shell
08.2022 - Current
Store Associate
Circle K Shell
01.2019 - 07.2022
Welder
Gokulam Mini Industries
01.2013 - 09.2018
Post-Graduate Diploma - Business Administration-Accounting
Lethbridge College
Bachelor of Commerce - Financial Accounting- Taxation
Mar Athanasius College Kothamangalam
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