Rahul Nagpal
Summary
I am championed in diversity initiatives, enhancing employee retention and fostering a collaborative culture. Adept at multitasking and coaching, I drive operational excellence and elevate customer satisfaction through effective communication and leadership development.
Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Staffing Manager and Cleanup Supervisor
Young Contracting Labour
06.2024 - Current
- Championed diversity and inclusion efforts throughout all phases of the staffing process, fostering a culture of equity and respect within the organization.
- Conducted comprehensive candidate interviews to assess skills, qualifications, and cultural fit for each role, leading to higher employee retention rates.
- Provided strategic staffing consultations for key clients, advising on workforce planning and talent management best practices.
- Developed marketing strategies to generate leads.
Professional Chef
Manchanda Catering
05.2019 - Current
- Continually expanded culinary knowledge through research, experimentation, and attending industry conferences or workshops to stay current on trends.
- Collaborated with the front-of-house team to ensure seamless communication between kitchen and service staff.
- Mentored new hires on company culture, expectations, and best practices to create a supportive working environment that encouraged growth within the team.
- Excelled in high-pressure situations by multitasking efficiently while maintaining composure under tight deadlines during peak hours or special events.
Sanitation Supervisor and Operation Manager
Maven Sanitation
09.2023 - 06.2024
- Collaborated with management to establish key performance indicators for the sanitation department, driving continuous improvement efforts.
- Improved overall facility hygiene by conducting thorough audits and addressing areas of concern promptly.
- Established strong working relationships with vendors, securing best prices for cleaning supplies while maintaining high-quality standards.
- Enhanced workplace safety by implementing and enforcing sanitation policies and procedures.
- Reduced cross-contamination risks by training employees on proper cleaning techniques and equipment usage.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Red Seal Chef Course Level 2 - Culinary
University of Fraser Valley
Abbotsford01-2024
Skills
- Customer service
- Onboarding processes
- Candidate sourcing
- Communications management
- Strategic planning
- Employee communications
- Spreadsheet management
- Staffing strategy
- Teamwork and collaboration
- Multitasking Abilities
- Leadership development
- Coaching and mentoring
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Forklift License
- First aid Level 1
- Scissor lift License
Timeline
Staffing Manager and Cleanup Supervisor
Young Contracting Labour
06.2024 - Current
Sanitation Supervisor and Operation Manager
Maven Sanitation
09.2023 - 06.2024
Professional Chef
Manchanda Catering
05.2019 - Current
Red Seal Chef Course Level 2 - Culinary
University of Fraser Valley