Product Manager with over 8 years of experience specializing in driving product development and innovation. Proven track record of effectively responding to dynamic business needs and priorities with a strategic mindset. Skilled in supporting Business Solution Software and conducting thorough analysis of business operations to deliver impactful solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR PRODUCT MANAGER
Royal Bank of Canada
05.2022 - Current
Led the end-to-end product development of enrolment project, enabling seamless integration of 700,000+ HSBC Clients onto Royal Bank of Canada platform after the acquisition, with a project valuation exceeding $10M
Developed and executed a strategic product roadmap, driving a 15% improvement in project efficiency
Supervised a cross-functional team, leading to a 15% decrease in time-to-market
Collaborated with cross functional teams to gather requirements and insights, resulting in a tailored enrolment platform that met the distinctive needs of HSBC Clients
This strategic alignment played a pivotal role in fulfilling the overall objectives of RBC
Collaborated closely with technical teams, UX designers, and other stakeholders to ensure a smooth integration process and a positive user experience
Identified and addressed potential challenges and risks associated with the transition process, implementing proactive mitigation strategies to minimize impact on cardholders and business operations.
PRODUCT MANAGER
Deloitte
03.2019 - 04.2022
Successfully delivered more than 3 projects on-time and on-budget for clients such as TD Insurance, Air Canada, Govt
Of Canada
Engaged with clients to gather software requirements/business rules, and ensured alignment with development teams
Trained and transferred knowledge to 3rd party vendors
Facilitated test-driven development on all projects increasing quality by 14% (benchmarked against historical data)
Defined product vision, strategy, and roadmap aligned with business objectives and customer needs
Designed and developed flow charts, activity diagrams to support the business requirement
Facilitated the team to estimate story points and measured velocity to plan future sprints
Ensured alignment of delivered features with objectives and user requirements during Sprint Demos
Collaborated with development teams to ensure technical requirements aligned with the product vision and user needs, fostering clear communication between teams
Managed product backlog, sprint planning, and prioritization in Agile/Scrum environments.
IT ANALYST INTERN
Canada Revenue Agency
09.2018 - 12.2018
Initiated daily/weekly standup meetings with the scrum team to discuss roadblocks or potential risks
Analyzed business data and created roadmap for development team
Interacted with Development/Operations to execute SQL database queries for software/regression testing
Worked with different teams to gather the data flow requirements to ensure appropriate data movement
Led stakeholder engagement and user requirements generation for project iteration plan
Prepared comprehensive business and functional requirement documentation to outline project specifications and objectives.
SENIOR BUSINESS ANALYST
Swept
09.2017 - 08.2018
Acted as a liaison between client and developers
Debugged defects raised by the testing team and assigned them to the development team
Assisted the testing team in the creation of test-case scenarios for the stories to be delivered in the current sprint
Collaborated with Dev and QA to resolve doubts timely and ensured a high quality, defect-free product
Handled all Agile/Scrum processes including sprint planning, daily scrums, sprint demos, reviews, and retrospectives, coaching team members on Agile methodologies
Partnered with developers to automate manual processes, saving time and money while decreasing errors
Tracked Sprint progress using burndown charts and conducted daily stand-up meetings to foster open communication within the team.
BUSINESS ANALYST
Capgemini Technology Services India Limited
02.2016 - 07.2017
Managed a large team of stakeholders and facilitated the generation of user requirements, as well as the initial project plan
Successfully launched a new Pathway application in collaboration with the Complex Care Management team
Led enhancement of application requirements to improve clinical support capabilities
Managed stakeholder requirements and effectively communicated them to the technical team to define appropriate scope of work for prototype and system development
Collaborated with product owners and program managers to incorporate project enhancements
Created and managed user stories for upcoming features in an Agile environment using tools like JIRA and Confluence.
AUTOMATION TESTER
Unify SoftTech India
07.2015 - 12.2015
Assisted the Project Manager in understanding and gathering requirements
Participated in test advisory meetings to provide input on testing methods and conditions
Prepared test scenarios and scripts based on functional requirements and use cases
Developed and executed automated test scripts in the website testing environment
Utilized Selenium to execute test cases and reported any identified defects.
Customer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial BankCustomer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial Bank