RAHUL KUMAR
Client-Facing Technician & Aspiring Solar Sales Specialist
Toronto,ON
Summary
Adaptable and driven professional with a background in field service and administrative support, transitioning into solar sales. Skilled in building trust with clients, simplifying complex services, and delivering results under pressure. Experienced in technical troubleshooting and high-stakes customer communication. Eager to join a performance-based sales team utilizing expertise in people skills, service mindset, and growth-driven attitude to assist homeowners in switching to clean energy solutions.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Telecommunications Technician
Link-On Communications
Etobicoke, Ontario
09.2023 - Current
- Delivered on-site telecom services across residential and commercial clients
- Explained service options, features, and technical setups in simple terms
- Maintained high client satisfaction across 10+ visits per day
- Demonstrated reliability, independence, and quick problem-solving under pressure
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
Administrative Assistant
Yes Immigration
Woodbridge, Ontario
04.2023 - 09.2023
- Managed and followed up with 50+ clients daily via phone and email to collect documents, provide application updates, and answer questions
- Ensured accurate tracking and timely submission of immigration paperwork, helping reduce processing delays by 20%
- Maintained detailed case records and logs for 100+ active clients, ensuring smooth file transitions and legal compliance
- Resolved client issues under pressure, consistently praised for clear communication and trust-building
- Coordinated with legal advisors and intake officers to maintain seamless document flow and application accuracy
Education
Diploma - Computing Support
Verdun Adult and Career Centre
Montreal, QC 04.2020 - 04.2022
Skills
Documentation & Process Coordination
Cross-Team Coordination (Legal/Admin)
Troubleshooting & Service Installation
On-Site Customer Service
High-Volume Client Follow-Up
Willing To Travel
True
Personal Information
- Available: 06/02/24
- License: Valid Ontario G-Class License
Timeline
Telecommunications Technician
Link-On Communications
09.2023 - Current
Administrative Assistant
Yes Immigration
04.2023 - 09.2023
Diploma - Computing Support
Verdun Adult and Career Centre
04.2020 - 04.2022
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