Rahul Kaundal
Kingston
Summary
Healthcare professional prepared for strategic role in medical affairs. Proven success in developing and implementing medical strategies to support product lifecycle and regulatory compliance. Focused on fostering team collaboration and achieving results, known for adaptability and reliability. Key skills include scientific communication, regulatory knowledge, and strategic planning. Collaborating effectively across teams, I boosted administrative productivity and patient satisfaction through transcribing and transmitting orders
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unit Secretary
Urgent Care Centre (Hotel Dieu Hospital)
08.2023 - Current
- Provide administrative support to medical team including Physicians and nurses.
- Effectively respond to inquiries from patients and physicians including billing, insurance claims and scheduling.
- Transcribe doctor's orders into the electronic health record system.
- Coordinate referrals and other documents between primary care physicians and specialists as required.
- Prepare correspondence such as letters, reports or memos on behalf of the office staff.
Staff Scheduling Clerk
Providence Care Hospital
08.2024 - Current
- Coordinated with department managers to ensure appropriate coverage for shifts.
- Developed and maintained accurate records of staff availability, scheduling, and overtime requests.
- Ensured compliance with applicable labor laws when creating work schedules for employees.
- Provided support to supervisors regarding employee leave requests and vacation days.
Medical Secretary
Kingston Community Health Centres
03.2025 - Current
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Administrative Assistant
Ontario Health at Home
05.2024 - 08.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Collaborated with multi-disciplinary staff including home care service providers to improve overall patient care and response times.
- Assisting the Care Coordinators with providing home care services to the patients.
Education
Health Care Administration - Health Administration
St. Lawrence College
Kingston, ON12.2023
Bachelor of Dental Surgery - Medicine
PGIMS
10.2021
Skills
- Unit administrative support
- Medical education
- Scientific communication
- Medical expertise
- Teamwork and collaboration
- Problem-solving
- Medical terminology
Certification
- First Aid and CPR certification
- Leadership Foundation course
- Occupational health and Safety course
- Project Management online certification
Timeline
Medical Secretary
Kingston Community Health Centres
03.2025 - Current
Staff Scheduling Clerk
Providence Care Hospital
08.2024 - Current
Administrative Assistant
Ontario Health at Home
05.2024 - 08.2024
Unit Secretary
Urgent Care Centre (Hotel Dieu Hospital)
08.2023 - Current
Health Care Administration - Health Administration
St. Lawrence College
Bachelor of Dental Surgery - Medicine
PGIMS
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