Rahul Jindal
Surrey,BC
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
Work History
Security Officer
Paladin Security Vancouver
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Manager
Chipotle Mexican Grill
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Mobile Supervisor
Genesis Security Group
09.2022 - 11.2023
- Built strong relationships with clients through consistent communication and proactive issue resolution.
- Enhanced customer satisfaction by effectively managing mobile services and support.
- Streamlined processes for improved team efficiency through the implementation of new mobile tools and technology.
- Coordinated events promoting mobile products, increasing brand awareness and driving sales growth.
- Identified opportunities for process improvements that led to increased productivity among the mobile team members.
- Maintained up-to-date knowledge of industry trends, competitor analysis, and new innovations in mobile technology to inform future business strategies.
Education
Associate of Arts -
Kwantlen Polytechnic University
Surrey, BC12-2024
Skills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Expectation setting
- Cash handling oversight
- Store operations
- Budgeting and financial management
- Sales strategy development
- Store maintenance
- Staff meeting leadership
- General security
- Superior customer service
- Surveillance
- Patrol operations
- Relationship building and management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Officer
Paladin Security Vancouver
02.2024 - Current
Mobile Supervisor
Genesis Security Group
09.2022 - 11.2023
Manager
Chipotle Mexican Grill
11.2021 - Current
Associate of Arts -
Kwantlen Polytechnic University
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