Rahul Jhatta
Edmonton,AB
Summary
To become a successful Businessman and contribute towards the completion of own business objectives and in the process enrich my knowledge and skills. Able to direct and lead others to produce desired results. To work with leading Companies and quickly become a valuable Dealer in the organization.
Overview
15
15
years of professional experience
Work History
Assistant Store Leader
7 Eleven Store
09.2022 - Current
- Built relationships with team members to encourage willingness to address concerns and issues.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Conducted inventory analysis to determine optimal stock levels.
- Boosted sales by delivering superior customer service.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Retail Store Supervisor
Dap Group Ltd
11.2019 - 08.2022
- Supervision of sales staff and cashiers
- Prepare work schedules and assign work to sales workers
- Authorize payments, return merchandise and sell merchandise.
- Trained and oriented associates to maximize team performance.
- Resolve customer complaints.
- Prepare and manage inventory and order merchandise.
- Oversaw employees and store functions on daily basis.
- Conducted inventory analysis to determine optimal stock levels.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
Retail Sales Manager
Kwality Packers and Printers
06.2016 - 11.2018
- Manage day to day operation of retail business.
- Inventory and vendor management, margin management, finance and cash handling, reports, customer service, cleaning, stocking, merchandising etc.
- Supervision of sales staff and cashiers.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Authorize payments, return merchandise and sell merchandise.
- Resolve customer complaints.
- Prepare and manage inventory and order merchandise.
- Built relationships with customers and community to establish long-term business growth.
- Prepare daily, weekly and monthly reports.
- Managed day-to-day staffing and handled scheduling for all store employees.
Manager
HDFC Bank
08.2008 - 05.2016
- Selling Liabilities, Assets and Banking products.
- Handling Customer services along with Branch Operations.
- Overseeing the sales and marketing operations for the products, thereby achieving sales growth.
- Ensuring that transactions are processed on time with no processing error, controlling the issues pertaining to RTGS, NEFT, Demand drafts, Pay orders and Balance transfers.
- Assuring the timely delivery of process multi pay cheques , formulating the MIS reports and documents for the smooth movement of operations.
- Building new relationships and interacting with the existing clients for marketing of the various products offered by the bank.
- Handling customer queries and complaints at the branch.
- Handling, leading and monitoring the performance of the team members for maintaining excellence in the service.
Education
Masters in Finance And Control - Accounting And Finance
Punjabi University, Patiala
06.2008
Skills
- Good Communication Skill
- Punctual
- Accepting New Challenges
- Team Development
- Time Management
- Ability to Be a Leader
Timeline
Assistant Store Leader
7 Eleven Store
09.2022 - Current
Retail Store Supervisor
Dap Group Ltd
11.2019 - 08.2022
Retail Sales Manager
Kwality Packers and Printers
06.2016 - 11.2018
Manager
HDFC Bank
08.2008 - 05.2016
Masters in Finance And Control - Accounting And Finance
Punjabi University, Patiala
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