Rahul Jaiswal
Niagara Falls,ON
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
14
14
years of professional experience
Work History
Manager
Own Business
01.2013 - 12.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Steward
Sodexo Services
08.2023 - 11.2023
- Assisted in the efficient preparation and presentation of meals, contributing to a seamless dining experience.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Stepped into additional roles during busy times to boost coverage of important stations.
Kitchen Helper
FEIA
05.2023 - 11.2023
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Lifted and carried heavy materials.
Maintenance Technician
FEIA
05.2023 - 11.2023
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on the Property.
- Executed tasks within time and budget constraints.
Helper
FEIA
05.2023 - 11.2023
- Enhanced team efficiency by organizing and distributing tools and materials to workers.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Cleaned and straightened work areas to maximize productivity and safety.
Dishwasher
The Epicurean
07.2023 - 09.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Machine Operator
Peninsula Plastics Co
03.2023 - 05.2023
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Disk Jockey
Own Business
01.2013 - 12.2022
- Increased audience engagement by curating diverse and appealing music playlists.
- Enhanced event atmosphere through skillful audio mixing and seamless song transitions.
- Collaborated with event organizers to customize music selections for specific themes or occasions.
- Promoted client satisfaction by effectively responding to musical preferences and special requests.
- Generated repeat business through exceptional customer service and memorable performance experiences.
- Kept abreast of industry trends to stay competitive in the ever-changing DJ landscape.
Operations Manager
Own Business
01.2013 - 12.2022
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
General Laborer
Own Business
01.2010 - 12.2022
- Completed tasks efficiently for timely project completion within set deadlines.
- Led inventory processes to minimize project lags.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Increased productivity with effective communication and collaboration among team members.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
Education
Advanced Diploma - Hospitality
Niagara College
Niagara On The Lake, ON04.2024
Bachelor of Arts - Hospitality
Pyramid College
Phagwara, Punjab, India04.2022
Skills
- Financial Management
- Expense Tracking
- Operations Management
- Strategic Planning
- Project Management
- Team Leadership
- Organizational Skills
- Customer Service
- Task Delegation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Steward
Sodexo Services
08.2023 - 11.2023
Dishwasher
The Epicurean
07.2023 - 09.2023
Kitchen Helper
FEIA
05.2023 - 11.2023
Maintenance Technician
FEIA
05.2023 - 11.2023
Helper
FEIA
05.2023 - 11.2023
Machine Operator
Peninsula Plastics Co
03.2023 - 05.2023
Manager
Own Business
01.2013 - 12.2023
Disk Jockey
Own Business
01.2013 - 12.2022
Operations Manager
Own Business
01.2013 - 12.2022
General Laborer
Own Business
01.2010 - 12.2022
Advanced Diploma - Hospitality
Niagara College
Bachelor of Arts - Hospitality
Pyramid College
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