Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rahul Dhir

Prince Albert,SK

Summary

Adaptable and detail-focused individual with a strong background in customer service and operations. Expertise in managing communications and training teams, ready to drive efficiency and contribute to organizational success.

Overview

8
8
years of professional experience

Work History

Dispatcher

Grey Cab
Prince Albert, SK
07.2024 - Current
  • Coordinated dispatch operations to ensure timely and efficient service delivery.
  • Managed communication between drivers and clients to optimize route planning.
  • Implemented scheduling software to enhance operational efficiency and reduce wait times.
  • Trained new dispatch personnel on procedures and system usage to maintain service quality.

Retail Supervisor

Circle K
Prince Albert, SK
02.2022 - 07.2024
  • Supervised daily operations, ensuring efficient workflow and high customer satisfaction.
  • Trained and mentored new staff on company policies and customer service techniques.
  • Implemented inventory management procedures to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.

Product Specialist

Best Buy
Prince Albert, SK
12.2022 - 05.2023
  • Analyzed customer needs to recommend optimal product solutions and enhance user experience.
  • Collaborated with cross-functional teams to launch promotional campaigns, increasing product visibility.
  • Provided in-depth product knowledge training for sales staff, improving overall team performance.
  • Conducted market research to identify trends and inform inventory decisions, ensuring alignment with customer preferences.

Security Guard

PASS
Prince Albert, SK
05.2022 - 11.2022
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Responded promptly to incidents, providing assistance and reporting details accurately.
  • Collaborated with law enforcement during emergencies to enhance response effectiveness.

Produce Manager

Countdown Supermarket
Newzealand
03.2018 - 02.2020
  • Managed inventory levels to ensure product availability and reduce waste.
  • Trained team members on proper handling and storage of fresh produce.
  • Conducted quality inspections to maintain high standards of freshness and appearance.
  • Collaborated with suppliers to source seasonal products and optimize selection.

Education

Post-Graduate Certificate - Business

Saskatchewan Polytechnic
Prince Albert, SK
05-2022

BBA - Commerce

G.N.DU
INDIA
04-2011

Entrepreneurship - Business

Royal Business College
Newzealand
03-2016

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Time management
  • Stress tolerance

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].

Languages

English
Professional Working

Timeline

Dispatcher

Grey Cab
07.2024 - Current

Product Specialist

Best Buy
12.2022 - 05.2023

Security Guard

PASS
05.2022 - 11.2022

Retail Supervisor

Circle K
02.2022 - 07.2024

Produce Manager

Countdown Supermarket
03.2018 - 02.2020

Post-Graduate Certificate - Business

Saskatchewan Polytechnic

BBA - Commerce

G.N.DU

Entrepreneurship - Business

Royal Business College
Rahul Dhir