Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rahul Chaudhry

Redwood City

Summary

Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Vehicle Operator

Tesla
06.2023 - Current
  • Optimized route selection based on real-time traffic data, allowing for seamless navigation of complex urban environments during testing scenarios.
  • Facilitated cross-functional collaboration between training teams and software developers to effectively troubleshoot technical issues impacting vehicle performance.
  • Exceeded company expectations for successful completion of assigned routes without requiring human intervention during test drives.
  • Developed comprehensive training materials for new autonomous vehicle trainers, ensuring consistent onboarding procedures.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Skilled at working independently and collaboratively in a team environment.
  • Supported productivity increase and business growth through new hire training and mentoring.

Loss Prevention Specialist

Ross Stores
09.2021 - 05.2023
  • Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Proven ability to learn quickly and adapt to new situations.

IT Help Desk Agent

California State University Dominguez Hills
08.2022 - 12.2022
  • Built and provided end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.
  • Participated in IT projects as needed, contributing valuable insights from the frontline of user support operations.
  • Streamlined help desk processes for increased efficiency and faster response times.
  • Managed escalated user issues, liaising between users and engineering teams to ensure swift resolution.

Education

Bachelor of Science - Information Technology

California State University - Dominguez Hills
Carson, CA
05.2023

High School Diploma -

Sequoia High School
Redwood City, CA
05.2019

Skills

  • Microsoft Suite
  • Conflict Resolution Skills
  • Time Management
  • Business Process Improvement
  • Leadership
  • Strategic Planning
  • Adaptable nature
  • Self-Directed

Certification

  • Google IT Support Professional Certificate - August 2023
  • Learning Linux for LFCA Professional Certificate - November 2023
  • Linux Fundamentals - November 2023
  • Tesla L1 Autonomous Operator - December 2023

Timeline

Vehicle Operator

Tesla
06.2023 - Current

IT Help Desk Agent

California State University Dominguez Hills
08.2022 - 12.2022

Loss Prevention Specialist

Ross Stores
09.2021 - 05.2023

Bachelor of Science - Information Technology

California State University - Dominguez Hills

High School Diploma -

Sequoia High School

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Rahul Chaudhry