Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Rahul Babu

Guelph,ON

Summary

Enthusiastic and skilled professional with 2 year Applied Manufacturing Management - Mechatronics certificate, seeking the position of Quality technician at Guelph Manufacturing Group. Eager to apply theoretical knowledge and practical skills gained through academic coursework and previous work experience to contribute effectively in achieving operational excellence in alignment with organizational goals.




Overview

1
1
year of professional experience
1
1
Certification

Work History

Technical Support Representative

Gatestone
10.2023
  • Offered prompt and effective technical assistance to end-users via phone, email, and chat, ensuring timely issue resolution through better communication skills
  • Diagnosed, resolved hardware and software issues, utilizing remote desktop tools and troubleshooting methodologies to address technical challenges
  • Conducted presentations on various services to the customers
  • Built strong relationships with customers by actively listening to their concerns, empathizing with their issues, and providing solutions that exceeded expectations
  • Documentation of the technical issues, contributing to a centralized knowledge base and improving the efficiency of the support team.

CNC Machine operator

Quadrad manufacturing
06.2023
  • Operated CNC lathe, grinder for large scale production
  • Operated and maintained complex automated production cells in fast-paced environment
  • Expertise in using shop measuring instruments: gauges, vernier caliper, micrometers
  • Expertise in lean manufacturing assembly process
  • Documented production details, and precise measurements in technical log records
  • Demonstrated failure mode and analysis (FMEA), implemented methodologies for risk analysis
  • Ensured timely resolution, preventive methods for decreasing scrap generation
  • Provided suggestions for quality improvement
  • Collaborated with Production, Maintenance, applied kaizen on focusing in cost reduction, cycle time reduction, material flow, continuous quality improvements, and efficient manufacturing processes.

Graduate Engineering Apprentice

Steel and Industrial Forgings Ltd
01.2020 - 05.2021
  • Assisted in routine maintenance and troubleshooting of automated heat treatment machines based on SCADA
  • Prepared quality reports and Bill of Materials (BoM)
  • Demonstrated Non destructive testing, welding inspection, diagnosing of defects, stress-strain analysis
  • Coordinated in writing proposals for acquiring new machinery, conducted calibration tests, quality reports, maintenance schedules
  • Conducted material inspection, in-process inspection, and finished product inspection
  • Demonstrated leadership quality by supervising metallurgy team and conducted physical and chemical tests on various alloys.

Education

Graduate certificate - Applied Manufacturing Management - Mechatronics

Conestoga College
04.2023

B.Tech - Mechanical Engineering

APJ Abdul Kalam University
Kerala, India
07.2019

Skills

  • Quality Assurance
  • Blueprint Reading
  • Manufacturing
  • Communication Skills
  • Problem Solving
  • Microsoft Applications Proficiency
  • Verniers, Micrometer, Tape Measures, Dial Indicators, Gage Blocks, Height Gauges, Force Dial, Torque Meter Wrench, etc
  • Blueprint Reading
  • CMM Layout Understanding
  • Quality Inspection
  • Safety Compliance
  • Malfunction Troubleshooting

Certification

  • International Society of Automation – Certified Automation Professional Associate (Ongoing)
  • LinkedIn learning - Cert Prep: Certified SOLIDWORKS Professional
  • LinkedIn learning - Power BI: Dashboards for Beginners
  • LinkedIn learning - Lean Six Sigma Foundations
  • LinkedIn learning - Electrical Systems: Reading Drawings and Schematics
  • LinkedIn learning - Introduction to Geometric Dimensioning and Tolerancing
  • LinkedIn learning - Mechanical Systems: Reading HVAC, Plumbing, and Other Drawings and Schematics

Projects

Automated shortbar sorting machine, Designed and developed an automated short bar separating machine with HMI, using mechatronics, CAD, Solidworks (for creating 3d model), and PLC programming skills, which can be deployed in steel manufacturing industries to increase productivity, accuracy along with achieving higher reduction in cycle time. 

Timeline

Technical Support Representative

Gatestone
10.2023

CNC Machine operator

Quadrad manufacturing
06.2023

Graduate Engineering Apprentice

Steel and Industrial Forgings Ltd
01.2020 - 05.2021

Graduate certificate - Applied Manufacturing Management - Mechatronics

Conestoga College

B.Tech - Mechanical Engineering

APJ Abdul Kalam University
Rahul Babu