Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samiur Rahman

Windsor,ON

Summary

I am an enthusiastic and outgoing student with strong communication, leadership, and interpersonal skills, eager to represent the University of Windsor as a Student Ambassador. With experience in customer service, teamwork, and public engagement through retail and volunteer roles, I am confident in my ability to foster a welcoming and inclusive environment for diverse audiences. Skilled in event organization and outreach initiatives, I am passionate about sharing my Lancer experience and providing peer mentorship to incoming students. My goal is to contribute to a vibrant and supportive campus community while assisting with recruitment efforts.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Seasonal Sales Associate

Staples
11.2024 - 01.2025
  • Actively worked with customers for product sales and operated cash registers at checkout
  • Organized racks and shelves to maintain store visual appeal, engaged customers, and promoted specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, and ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging them in the aisles.

Volunteer

Windsor Regional Hospital - Metropolitan Campus
10.2024 - 12.2024
  • Welcomed and assisted patients and visitors at the front desk, by providing clear directions and information.
  • Answered inquiries in a professional and courteous manner, ensuring a positive experience for hospital visitors.
  • Coordinated with hospital staff for smooth operations.
  • Provided comfort and support to patients and families by offering assistance.
  • Helped maintain a welcoming and supportive environment by addressing concerns and directing individuals to the appropriate departments.

Customer Service Associate

Miniso
05.2023 - 05.2024
  • Helped large volume of customers every day with a positive attitude and focused on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained up-to-date knowledge of product and service changes.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Managed timely and effective replacement of damaged or missing products.

Education

Master of Science - Medical Biotechnology

University of Windsor
12-2025

Bachelor of Science - Microbiology

North South University
09-2022

Skills

  • Customer Service
  • Teamwork & Collaboration
  • Time Management
  • Problem-Solving Skills
  • Excellent People Skills
  • Reliable & Punctual
  • Calm Demeanor
  • Public Speaking
  • Proficient in the use of Photoshop and Canva
  • Proficient in the use of MS Office tools like Excel

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Bengali
Native or Bilingual

Certification

  • Health and Occupational Safety Certification from Staples - November 2024
  • WHMIS Certification from Staples - November 2024
  • Standard First Aid & CPR Level C with AED training Certificate from Windsor/Essex CPR & First Aid Training Center - October 2024
  • Basic Life Support (BLS) Certificate from Windsor/Essex CPR & First Aid Training Center - October 2024
  • MS Excel Bootcamp Certification from North South University - January 2019

Timeline

Seasonal Sales Associate

Staples
11.2024 - 01.2025

Volunteer

Windsor Regional Hospital - Metropolitan Campus
10.2024 - 12.2024

Customer Service Associate

Miniso
05.2023 - 05.2024

Bachelor of Science - Microbiology

North South University

Master of Science - Medical Biotechnology

University of Windsor

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Samiur Rahman