Rahma Adam
Vaughan,Ontario
Summary
Reliable and upbeat customer service representative successful at promoting loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Stylist Sales Associate
Lovisa
07.2023 - Current
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Connected and engaged with customers to understand styling needs.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Embraced fashion and understood market trends to articulate in client interactions.
Guest Experience Leader
Mcdonalds
08.2022 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Management of POS system
- Excellent knowledge of food handling and hygiene procedures
- Fast paced and accurate work to achieve results
Graphic Design and Marketing Intern
HYC Design & Hotel Supply
09.2021 - 01.2022
- Responded to telephone, email and in-person customer inquiries.
- Researched industry trends and competitor marketing decisions to introduce new ideas
- Uploaded image data from cameras to editing software and secured digital files for storage
- Created social media promotions and adverts
- Ensured website was up-to-date and noted bugs
Education
Diploma - Advertising
Seneca College
Toronto04.2025
High School Diploma -
Tommy Douglas Secondary School
Woodbridge, ON01.2023
Skills
- Retail Metrics and Goals
- Consultative Sales Approach
- Meeting Sales Goals
- Interpersonal Communication
Hobbies
- Cycling
- Volunteer Work
- Photography
- Reading
Timeline
Stylist Sales Associate
Lovisa
07.2023 - Current
Guest Experience Leader
Mcdonalds
08.2022 - Current
Graphic Design and Marketing Intern
HYC Design & Hotel Supply
09.2021 - 01.2022
Diploma - Advertising
Seneca College
High School Diploma -
Tommy Douglas Secondary School
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