Rahini Iyengar Srinivas
Oshawa,Ontario
Summary
Senior Technical Writer with over 8 years of experience in producing user-centric documentation, including API guides, UX documentation, how-to guides, and release notes. Expertise in docs-as-code methodology and proficient in XML, HTML, and DITA framework. A proven ability to lead multiple projects under tight deadlines while collaborating effectively with cross-functional teams. Strong command of MSTP and Chicago Manual of Style, along with a solid understanding of JSON scripting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Technical Writer
Elastic Path
11.2021 - 10.2024
- Authored and refined API and front-end documentation using a docs-as-code methodology.
- Collaborated with developers to write, review, and merge documentation changes, ensuring synchronization between product updates and documentation.
- Partnered with the UI/UX department to update front-end application documents, ensuring both accuracy and consistency.
- Maintained tone of voice standards, leading to more consistent and engaging communications across the platform.
- Tested APIs using Postman.
- Incorporated feedback from SMEs to enhance documentation clarity and accuracy.
- Participated in sprint planning meetings to understand new features, and update relevant documentation.
- Analyzed and created new feature documentation from scratch, collaborating seamlessly with developers, product managers, and QA to gather requirements, ensuring technical accuracy and alignment with product goals.
- Updated changelogs for all new features, providing clear and detailed summaries of enhancements and fixes.
Senior Technical Writer
OpenText
Waterloo, Ontario
03.2021 - 11.2021
- Produced comprehensive documentation for business network cloud projects.
- Utilized Arbortext Editor as an XML tool to create and update UI/UX documents.
- Utilized Perforce as a version control system to create new versions, track every change, and maintain a complete version history.
- Gathered information from a variety of sources, including QA, development, product managers, and all project stakeholders in distributed locations.
Technical Writer
Sciex
Vaughan, Ontario
03.2020 - 03.2021
- Created detailed documentation for life science hardware and software products, including mass spectrometers and chromatography tools.
- Created task-based and concept-based UX content for life sciences software interfaces, enhancing usability.
- Created and edited online help, software installation guides, troubleshooting manuals, and service guides.
- Created single-source documents in an authoring tool and published it in different formats., Collaborated with SMEs to gather insights, validate content, and align documentation with customer needs.
Senior Technical Writer
Altran
01.2019 - 01.2020
- Drafted comprehensive documentation for telecom and networking equipment, including routers and embedded software.
- Coordinated with engineers and project managers to create detailed release notes and configuration guides.
- Maintained documentation using ClearCase version control, ensuring on-time delivery of materials.
Technical Writer
Wipro Limited
06.2016 - 12.2019
- Developed technical documentation for network management systems, packet optical transport products, and software applications.
- Participated in daily Scrum meetings to align documentation needs with product development timelines.
- Wrote UI text and release notes, ensuring compliance with DITA and industry style guides.
Junior Editor
Scope e-Knowledge Center
10.2010 - 07.2013
- Proofed copy to detect and correct errors in spelling, punctuation and syntax.
- Collaborated with senior writers and participated in team meetings to ensure accuracy and quality.
Education
Master's - Biotechnology
Bangalore University
Bachelor's - Biotechnology
Gulbarga University
Skills
- Excellent communication
- Multitasking
- Agile methodology
- Version control systems usage
- API documentation proficiency
- Peer review coordination
- Project management expertise
Authoringtools
- Markdown
- Visual Studio Code
- Arbortext Editor
- Oxygen XML Editor
- XMetaL XML Editor
- Adobe FrameMaker
Certification
Certification in Technical Writing, India, 01/01/16
Others
- GitLab
- GitHub
- Jira
- Confluence
- Postman
- Figma
- Snagit
Timeline
Senior Technical Writer
Elastic Path
11.2021 - 10.2024
Senior Technical Writer
OpenText
03.2021 - 11.2021
Technical Writer
Sciex
03.2020 - 03.2021
Senior Technical Writer
Altran
01.2019 - 01.2020
Technical Writer
Wipro Limited
06.2016 - 12.2019
Junior Editor
Scope e-Knowledge Center
10.2010 - 07.2013
Master's - Biotechnology
Bangalore University
Bachelor's - Biotechnology
Gulbarga University
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