Rahima Rezayi

• Organized files, developed spreadsheets, scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Schedule daily job orders, prepare paperwork for foremen, list jobs, and purchase orders to Invoice2Go.
• prepare work schedule for employees, assist with other tasks in need!

• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Operated a variety of machinery and tools safely and efficiently.
• Worked with cross-functional teams to achieve goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Operated equipment and machinery according to safety guidelines.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Organized store by returning merchandise to proper areas and restocked displays.
• Maintained records related to sales for store management.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Conducted inventory checks to ensure accuracy of shelf stock.
• Stocked shelves with merchandise and ensured product displays were neat and orderly.
• Organized backroom areas to maintain a clean and organized work environment.
• Ensured compliance with company safety regulations at all times while on the job.
• Completed day-to-day duties accurately and efficiently.
• Operated a variety of machinery and tools safely and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Managed inventory and supplies to ensure materials were available when needed.

Contacting the customer, giving the work order details before heading to the site.

• Inventory list of contents, appliances, and furniture to encircle app. Packing contents, unpacking and resetting contents, and final cleaning and dusting of the residence and contents.
• Training of new members,

• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Resolved customer complaints in a professional manner.
• Balanced cash drawers at the end of each shift.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
• Operated cash registers to process payments for goods and services.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.

• Implemented security policies and procedures to protect company assets from theft, loss, or damage.
• Tracking all our clients with Smart TRACK 24 on Google Earth, receiving and delivering reports when PST, PPO, and drivers go out of base for missions,
• Checking and controlling around campus on cameras/CCTV, sending and receiving emails, attaching daily reports to the security system, and managing files and documents.
• Direct contact with PST, PPO, and QRF for updates and emergencies.
• Creating base maps for each mission individually on Google Earth.

• Ensuring that all appropriate documents are kept on file, monitoring the cost and quality, tagging sensitive and non-sensitive items when newly received, data entry, calling vendors, and ordering the company's needs, reporting purchases and monthly spending, making an inventory report at the end of every month, and comparing the prices of all the vendors.
• Organizing and labeling items in storage. Inventory
• Direct Contact to vendors, Pick up and tracking purchased orders.

• Updated daily log book with information about visitors entering the premises.
• Updated the daily log book with information about armed vehicles used for daily missions.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.
• Used company badging system to create badges for new employees and visitors.
• Participated in emergency response drills, and maintained knowledge of safety and security procedures.
• Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Greeted visitors entering establishment to determine nature and purpose of visit.
• Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
• Managed company database and ensured the accuracy of contact information.
• Greeted customers, answered general questions and directed to appropriate locations.
• On special events performed as Professional Female Search.

• Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
• Prepared reports on HR metrics for senior management review.
• Assisted with payroll preparation by collecting timekeeping information and processing reports.
• Performed background checks on potential hires to ensure compliance with company standards.
• Reviewed resumes submitted by applicants for open positions.
• Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
• Supported recruitment with resume screening, interview scheduling and candidate job offers.
• Explained company personnel policies, benefits and procedures to employees or job applicants.
• Enforced HR policies and advised employees on labor regulations and company procedures.
• Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
• Assisted in developing training programs for staff members and creating badges for employees.

• Scanning documentation and title deeds for customers, copying documentation of customers and related office (CRO) documents. Worked as a client relationship officer, making client cards and loan files for customers. Registration and creation of customers in the system and related office forms as well. Worked with the risk officer (RO). Filling out the contracts of customers, checking all customers' files, and authorizing customers' accounts, shortlisting customers' loans, and emailing. Assisting the logistics officer in data entry, file management, and other tasks.