Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rahim Jivani

Kitchener,ON

Summary

Dynamic Claims Adjuster with proven expertise at P&C Insurance Service in negotiating settlements and verifying claims. Recognized for exceptional customer service and conflict resolution skills, ensuring compliance and minimizing financial risk. Adept at cash handling and maintaining integrity, contributing to enhanced customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Claims Adjuster

P&C Insurance Service
03.2022 - 07.2023
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Prepared summaries of damage, payments, and policy coverage.

Cashier(custmoer Service Representative)

LCBO
10.2023 - 06.2024
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Accepted payments and updated accounts with latest information.
  • Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.

Cashier(customer Service Represntative)

Food Basics
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Bussiness Managment

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
04-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Customer relations

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Cashier(customer Service Represntative)

Food Basics
02.2024 - Current

Cashier(custmoer Service Representative)

LCBO
10.2023 - 06.2024

Claims Adjuster

P&C Insurance Service
03.2022 - 07.2023

Bussiness Managment

Conestoga College Institute of Technology And Advanced Learning

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Rahim Jivani