Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Rahil Rajyaguru

Edmonton,Alberta

Summary

Dedicated and detail-oriented professional with a Diploma in Business-Supply Chain and operations seeking a challenging field position. A quick learner at utilizing my skills in supply chain Management, operations, and team leadership to contribute effectively to organizational success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

TCL Supply Chain
Edmonton, Alberta
07.2023 - Current
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Supply Chain Intern

Worksport Ltd
Toronto
08.2022 - 10.2022
  • Developed forecasting models for predicting future requirements based on historical sales data.
  • Monitored supplier compliance with contractual agreements and negotiated improved terms when necessary.
  • Researched market trends in order to identify potential new sources of raw materials or components.
  • Performed cost analysis of existing supply chain operations and identified areas for improvement.
  • Developed and managed a database of supply chain vendors to ensure efficient procurement.

Warehouse Packer

Bargains Group Ltd.
Toronto
12.2021 - 05.2022
  • Picked and packed orders using pick sheets and RF scan guns for accuracy.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Store Executive

Panchvati
Scarborough, ON
09.2021 - 11.2021
  • Managed customer reservations, ensuring timely seating and efficient service
  • Assisted in food preparation and ensured proper presentation of dishes
  • Collaborated with the kitchen and serving staff to maintain a smooth workflow.

Call Center Executive

Concentrix
Ahmedabad , Gujarat
01.2021 - 06.2021
  • Resolved customer complaints quickly and efficiently.
  • Created weekly reports detailing call volume and average handle time.
  • Provided technical support for both internal staff and external customers.
  • Responded to customer inquiries, complaints and requests in a timely manner.

Education

Post Graduate Diploma - Business-Supply Chain and Operations

Centennial College
04.2023

Higher School Education (HSC) -

Shiv Ashish World School (CBSE)

Skills

  • Customer Service
  • Food Preparation and Assembly
  • Cash Handling
  • Inventory Management
  • Team Collaboration
  • Time Management
  • Communication Skills

Websites

Certification

  • Supply Chain Basics for Everyone (LinkedIn)
  • Supply Chain Foundations (LinkedIn)

Languages

  • English
  • Hindi
  • Gujarati
  • Kiswahili

Timeline

Customer Service Specialist

TCL Supply Chain
07.2023 - Current

Supply Chain Intern

Worksport Ltd
08.2022 - 10.2022

Warehouse Packer

Bargains Group Ltd.
12.2021 - 05.2022

Store Executive

Panchvati
09.2021 - 11.2021

Call Center Executive

Concentrix
01.2021 - 06.2021

Post Graduate Diploma - Business-Supply Chain and Operations

Centennial College

Higher School Education (HSC) -

Shiv Ashish World School (CBSE)

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Rahil Rajyaguru