Rahij Chaudhary
Burlington,ON
Summary
Dynamic and results-driven professional with over 8 years of experience in operations, team leadership, and customer engagement across retail, fitness, and logistics industries. Skilled in workforce planning, performance management, and leveraging technology to enhance operational efficiency. Proven ability to lead teams to meet and exceed business objectives while fostering an inclusive and collaborative environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fitness Advisor/ Personal Trainer
GoodLife Fitness
08.2022 - Current
- Designed and implemented personalized fitness programs to help clients achieve their health goals.
- Proactively sold memberships, consistently meeting and exceeding the club’s KPI targets.
- Conducted consultations and tours to showcase club facilities, increasing member sign-ups.
- Maintained a clean and safe environment by performing regular inspections and addressing hazards.
- Fostered strong client relationships through coaching, motivation, and personalized support
Team Lead
Adidas
06.2019 - 08.2023
- Led a team of 20+ employees to exceed sales and operational goals through effective coaching and team management.
- Developed and implemented training programs to improve staff skills in customer service and product knowledge.
- Optimized daily operations, achieving a 15% improvement in workflow efficiency.
- Drove customer engagement strategies that consistently resulted in meeting or exceeding sales targets.
Key Lead ( Seasonal )
Lululemon
10.2022 - 03.2023
- Coached and mentored educators to deliver exceptional guest experiences, aligning with Lululemon’s values.
- Adapted workflows to meet dynamic business needs and consistently achieved performance targets.
- Provided personalized product education, aligning solutions with guest needs and lifestyles.
- Fostered a positive and inclusive team environment, promoting collaboration and accountability.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
Package Handler
FedEx
09.2016 - 02.2018
- Processed and sorted packages efficiently to meet tight delivery deadlines.
- Adhered to safety protocols to maintain a secure work environment and minimize risks.
- Operated package tracking systems, ensuring accurate documentation and reporting.
- Worked collaboratively with team members to streamline workflows, improving overall productivity.
Assistant Manager
Free Kick
09.2013 - 08.2017
- Supervised daily store operations, ensuring adherence to company standards and policies.
- Provided outstanding customer service, addressing inquiries and resolving complaints effectively.
- Trained and managed staff in inventory control, merchandising, and sales strategies.
Education
Real Estate Salesperson Program
Humber Institute of Technology And Advanced Learning
Toronto, None03-2025
Health Wellness And Fitness
Mohawk College of Applied Arts And Technology
Hamilton, None04-2022
Skills
- Leadership and Team Development
- Sales and KPI Achievement
- Workforce Planning & Scheduling
- Operations Management
- Strategic Problem-Solving
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Adaptable to New Technologies (RF Scanners, Voice Picking, LMS)
- Exceptional Communication and Collaboration
Languages
English
Native or Bilingual
Certification
- ISSA Certified Personal Trainer (2023)
Timeline
Key Lead ( Seasonal )
Lululemon
10.2022 - 03.2023
Fitness Advisor/ Personal Trainer
GoodLife Fitness
08.2022 - Current
Team Lead
Adidas
06.2019 - 08.2023
Package Handler
FedEx
09.2016 - 02.2018
Assistant Manager
Free Kick
09.2013 - 08.2017
- ISSA Certified Personal Trainer (2023)
Real Estate Salesperson Program
Humber Institute of Technology And Advanced Learning
Health Wellness And Fitness
Mohawk College of Applied Arts And Technology
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