Rahel Tekle
Edmonton,Canada
Summary
Front food service worker/Cashier/Baker/Hostess Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency—track record of fostering a collaborative work environment to achieve collective goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Horton
02.2023 - Current
- Supervisor position since September 1, 2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Rickys All Day Grill
10.2021 - 07.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Tim Horton
02.2022 - 02.2023
- Produced consistently high-quality baked goods for customers.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Created appealing displays to showcase products in bakery.
Tim Hortons
10.2021 - 01.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated cash registers and processed payments accurately.
Cashier and Front of Store Helper
Tastii Donair and Pizza
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Jasper Place High School
Edmonton, ABWestlawn Junior High School
Edmonton, ABSherwood Elementary School
Edmonton, ABSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Schedule development
- Waste Reduction
Certification
- Food safety ( January 1, 2024 - January 9, 2029)
- First Aid and CPR( October 11, 2024 - October 11, 2027)
- WHMIS ( March 22, 2024 - March 22, 2027)
References
- Brett Ludwig, brettludwig@epsb.ca
- Renelyn, 780-802-1749
Volunteer Experience
- At Open Houses for schools
- At a community gathering in a school
- At Jasper Place High School's Global Cafe and Cafeteria as a server
Awards
- Perfect Attendance Awards
- Merit Awards
- Good Citizenship Awards
- Language Award
- Crochet Award
- Computer Typing Award
- High School Diploma
Languages
English
Full Professional
Timeline
Supervisor
Tim Horton
02.2023 - Current
Tim Horton
02.2022 - 02.2023
Rickys All Day Grill
10.2021 - 07.2023
Tim Hortons
10.2021 - 01.2022
Cashier and Front of Store Helper
Tastii Donair and Pizza
06.2021 - 08.2021
Westlawn Junior High School
Sherwood Elementary School
High School Diploma -
Jasper Place High School