Rahel okbamichael
Edmonton,Alberta (AB)
Summary
Professional Practitioner with significant experience and readiness for impactful roles. Expertise in delivering high-quality outcomes and adapting to varied demands. Strong collaborator focused on achieving team goals and fostering supportive work environment. Skilled in problem-solving, patient care, and effective communication. Reliable and flexible, ensuring consistent performance in dynamic settings.
Overview
6
6
years of professional experience
Work History
Case Management Practitioner
Action For Healthy Communities
09.2021 - Current
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to clients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased client satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Managed complex caseloads while ensuring the highest level of care for each client under my supervision.
- Contributed to quality improvement initiatives by identifying areas for improvement and proposing actionable solutions.
Settlement Practitioner
Action For Healthy Communities
09.2021 - Current
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Coordinated referrals to services or specialists for additional support.
- Monitored and recorded client progress, prompting timely and appropriate interventions.
Translator and Interpreter
Giovanni Translation & Interpretation LTD
11.2018 - Current
- Translated documents from Tigrinya to English.
- Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
- Interpreted spoken and written languages other than English and vice versa.
- Reviewed, edited and proofread translated documents for accuracy.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
Community Support Worker
Independent Counselling Enterprises
10.2018 - 08.2019
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Education
Diploma - Social Work
MacEwan University
Edmonton, ABSkills
- Treatment Administration
- Health Risk Assessments
- Staff Management
- Documentation And Reporting
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
Languages
Arabic
Elementary
Timeline
Case Management Practitioner
Action For Healthy Communities
09.2021 - Current
Settlement Practitioner
Action For Healthy Communities
09.2021 - Current
Translator and Interpreter
Giovanni Translation & Interpretation LTD
11.2018 - Current
Community Support Worker
Independent Counselling Enterprises
10.2018 - 08.2019
Diploma - Social Work
MacEwan University
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