RAHEL HABTEMICHAEL
Ottawa
Summary
Sales leader with a strong history at Baki Hardware Building Supply, consistently exceeding targets and improving team performance. Skilled in communication and customer retention, utilizing empathy and critical thinking to foster client relationships and increase sales. Dedicated to providing outstanding customer experiences in high-pressure settings.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Sales Management
Baki Hardware Building Supply
04.2022 - 08.2023
- Led sales strategies that exceeded targets and improved team performance.
- Developed strong client relationships to enhance customer retention and satisfaction.
Sales Associate
Besson Chaussures
01.2022 - 03.2022
- Specialized in footwear sales, achieving significant sales targets through exceptional customer service.
- Contributed to a positive store environment, fostering customer loyalty.
CEO
Rahi Online Shop & Retail Kiosk
01.2019 - 12.2019
- Drove sales and enhanced customer experience in retail kiosk settings.
- Developed and delivered compelling sales presentations, boosting product visibility.
Sales and Promoter
01.2014 - 06.2018
- Managed operations and marketing strategies for a successful online and retail business.
- Increased sales through effective promotional strategies and customer engagement.
Education
Bachelor - marketing management
admas college
01.2017
Skills
- Effective Communication
- Active listening
- Empathy and Patience
- Resilience and Adaptability
- Critical Thinking
- Time Management
- Customer retention
Certification
Professional Orientation Rennes Formation, winter 2021.
OTEC's Service excellence program, spring 2025.
Safe food handling, poetic health,spring 2025
Timeline
Sales Management
Baki Hardware Building Supply
04.2022 - 08.2023
Sales Associate
Besson Chaussures
01.2022 - 03.2022
CEO
Rahi Online Shop & Retail Kiosk
01.2019 - 12.2019
Sales and Promoter
01.2014 - 06.2018
Bachelor - marketing management
admas college
Technical Skills
- Social Media: Facebook, Instagram, TikTok (content creation, analytics).
- Basic Coding: HTML/CSS for web updates.
- CMS Platforms: Experience managing website content.
- Graphic Tools: Canva, Adobe Photoshop (basic edits).
Languages
- English
- French
- Amharic
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