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Dynamic Front Desk Receptionist and F&B Manager with proven expertise at Addis Amba Hotel. Skilled in multi-line phone management and appointment scheduling, I excel in enhancing customer satisfaction and optimizing operations. Recognized for leading teams effectively and implementing strategic plans that improved service quality and operational efficiency.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Dr. Salih Birhanu Ahmed is a researcher and lecturer at the Addis Ababa Institute of Technology (AAiT), Ethiopia. He earned his Ph.D. in Mechanical Engineering from Karabük University, Türkiye, specializing in composite materials and nanofiber technologies for sustainable food packaging applications. His doctoral research focused on the fabrication and characterization of biodegradable polymer nanofibers, aimed at improving mechanical, barrier, and antimicrobial properties to meet the growing demand for environmentally friendly packaging solutions.
Dr. Ahmed has authored and co-authored more than ten peer-reviewed scientific publications, making significant contributions to polymer science, nanotechnology, and composite material engineering. His recent research investigates the incorporation of bio-based fillers and nanoparticles into polymer matrices to create advanced, high-performance materials that align with global sustainability objectives.
With over a decade of experience in teaching, research, and engineering design, Dr. Ahmed’s expertise extends across polymer fibrous materials, food packaging, metal-matrix composites, high-entropy alloys, carbon nanotube-reinforced materials, and lightweight structural design. He remains committed to developing innovative and sustainable engineering materials, bridging the gap between academic research and industrial application.

Proven expertise in team building and fostering a collaborative work environment. Strong health and safety awareness, ensuring compliance with regulations and promoting a safe workplace. Exceptional communication skills and active listening abilities facilitate effective problem-solving and conflict resolution. Demonstrated ability to maintain a positive attitude, enhancing team morale and productivity.

Well-versed in overseeing all facets of film production, from conceptual development through final delivery. Proficient in every behind-the-scenes position and all related equipment. Versed in working with clients and promoting products.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Final-year Pharmacy student with completed coursework and an upcoming graduation project, offering valuable experience in Regulatory Affairs and documentation management within multinational environments. Proven expertise in regulatory submissions, compliance tracking, and ensuring document integrity. Highly organized and detail-oriented with strong adaptability to dynamic settings, emphasizing accuracy, collaboration, and a commitment to continuous learning in the life sciences industry. Eager to leverage skills and knowledge for effective contributions in a professional setting.

Results-driven Software Engineer & Product Management Professional with expertise in building scalable, well-structured applications and delivering business-focused solutions. Skilled in team collaboration, clear communication, and efficient project leadership, with a proven ability to align technical execution with strategic goals. Strong background in market analysis, financial forecasting, and KPI delivery, combined with hands-on experience in customer engagement, product presentations, and cross-functional coordination. Adept at balancing technical problem-solving with business insight to drive product growth, operational efficiency, and customer satisfaction.

Customer service professional, who enjoys reading and spending time with her daughter! I'm Skilled in active listening and critical thinking, I excel in resolving issues and enhancing customer satisfaction. Having a track record of maintaining detailed records and delivering informed recommendations, ensuring seamless transitions for individuals I assist.

Dedicated and empathetic individual offering experience in direct patient care from prior nursing school experience of 2 years and phlebotomy experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Rahel Bika

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Customer Service Representative

Administrative Assistant(EnDev) Ethiopiya

Receptionist

Education

Bachelor of Arts - Business Management

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Customer Service Representative

Administrative Assistant(EnDev) Ethiopiya

Receptionist

Bachelor of Arts - Business Management

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