Raheemat Ayeni
Edmonton,AB
Summary
Proactive Senior Data Analyst with 12+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Personable business professional bringing 12-year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Senior Data Analyst
North Alberta Institute of Technology
11.2022 - Current
- Lead the delivery business intelligence services by leading the business intelligence software development and the presentation of Power BI reports
- As a Power Business Intelligence developer, led the collaboration with the existing cross-functional team within the organization to make data-driven initiatives for better progress
- Created complex DAX calculations and measures to support data analysis and in creating valuable reports and capturing meaningful insights
- Collaborate with Key Stakeholders and business sponsors to develop and analyze the business requirements, developing Power BI reports and dashboards
- Gathering and understanding business requirements for data visualization and analysis
- Collaborating with data engineers and analysts to acquire, clean, and transform data for reporting purposes
- As the Power BI developer lead, supervised the data analyst and research team in collaboration of business future trends, reports, and dashboards
- Ensuring data security and compliance with best practices
- Troubleshooting and resolving issues in Power BI reports
- Keeping up to date with the latest Power BI features and trends
- Collaborate with developers and administrators to design and implement effective solutions for the Student Information Systems team
- Monitoring data to ensure its integrity and quality
- Assisting with end users’ training and documentation to ensure accuracy and the availability of current updates
- Participating in testing the Student Information system upgrades, fixes, and patches
- Co-leading training workshops
- Resolving queries, discerning business needs, and participating in problem analysis
- Led the Scrum team in the enhancement of Customer Service Solutions
- Led the integration of GeneSyS and ServiceNow into Salesforce
- Develop and execute test plans to ensure that Salesforce solutions meet business requirements
- Collaborate with quality assurance teams and business users to perform user acceptance testing (UAT)
- Configure Salesforce to meet business process requirements
- Customize Salesforce features using declarative tools (e.g., Process Builder, Flow) and code when necessary
- Collaborate with project managers to ensure projects are delivered on time and within scope.
- Delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes.
- Streamlined data analysis workflows for increased efficiency and faster decision-making processes.
- Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
- Spearheaded the implementation of dashboard visualization tools, providing actionable insights for stakeholders and decision makers.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Trained junior analysts in best practices for statistical modeling techniques, fostering professional growth within the team.
- Created and automated data visualizations to present insights and tell compelling stories.
- Improved data accuracy by implementing stringent data validation processes and quality control measures.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Championed a culture of data-driven decision-making by promoting the importance of analytics throughout the organization.
- Enhanced business intelligence capabilities with the development of advanced analytical models and forecasting tools.
- Implemented machine learning algorithms to generate predictive models, guiding future business strategies and investments effectively.
- Established robust security protocols to protect sensitive company information from unauthorized access or potential breaches.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Evaluated new software solutions for suitability within existing infrastructure while keeping an eye on cost effectiveness.
- Assisted in the development of a centralized data repository to improve accessibility and collaboration among teams.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Provided guidance on data governance policies to ensure compliance with industry regulations.
- Identified untapped revenue opportunities by conducting thorough market research and competitor analysis using collected datasets.
- Enabled accurate trend analysis through meticulous data cleansing and standardization procedures.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated standard and custom reports to provide insights into business performance.
- Provided technical support for troubleshooting analytics and reporting issues.
- Utilized data visualization techniques to present and explain complex data sets.
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Designed and developed data pipelines to acquire, clean and process data.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created data models to support decision-making processes.
- Created dashboards to monitor and track key performance indicators.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Developed data mining algorithms to identify and classify patterns in data.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed and maintained data warehouses and data marts to support business operations.
- Optimized data access and storage to improve performance of analytics systems.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Deployed predictive analytics models to forecast future trends.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed and implemented data governance policies and procedures.
- Optimized database performance, implementing indexing strategies and partitioning techniques to reduce query times.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
- Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
Senior Business Systems Analyst
Arborsys Consulting
08.2022 - 05.2024
- Consulted for multiple Bio-Pharmaceuticals on the documentation and analysis of the InteliNotion configuration
- Performed InteliNotion Systems Configuration across multiple Bio-Pharmaceuticals mapping to individual business need.
- Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
- Elicited and clearly documented business and system requirements for InteliNotion configuration for multiple clients.
- Championed change management initiatives during major software transitions such as OneDrive to SharePoint to support InteliNotion Integration , effectively managing stakeholder expectations while minimizing disruptions to daily operations.
- Identified opportunities for cost savings, conducting thorough financial analyses of proposed projects.
- Optimized team performance by providing ongoing training on new software applications and best practices.
- Enhanced data integrity by implementing advanced validation techniques and error handling procedures.
- Led efforts to ensure compliance with regulatory guidelines in system design and implementation processes across the organization.
- Monitored project progress by tracking activities and publishing progress reports.
- Provided expert-level support to end-users in troubleshooting technical issues, promoting a positive user experience across various business functions.
- Designed internal process improvements to automate repetitive tasks, shortening data delivery times.
- Achieved successful system deployments by coordinating cross-functional teams throughout all stages of development.
- Conducted comprehensive testing processes for quality assurance, minimizing post-deployment issues and improving end-user satisfaction.
- Developed customized reports, meeting specific department needs while ensuring data accuracy and accessibility.
- Spearheaded system upgrades to enhance user experience and improve overall functionality.
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Collaborated with stakeholders to gather requirements, translating them into actionable plans for system improvements.
- Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
- Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
- Pinpointed cost-effective improvements to InteliNotion components for designated upgrades cycles.
- Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
- Conducted meetings with junior staff members to discuss program specifications and process models.
- Participated in acquiring and maintaining SOW contracts across multiple clients.
- Conducted interviews with potential clients to assess system performance needs, budgets and other factors.
- Trained junior personnel in "InteliNotion" during onboarding and through remedial education.
- Documented ongoing system performance, verifying performance and feedback metrics.
- Implemented robust security measures to protect sensitive data and minimize the risk of cyber threats.
- Established strong relationships with vendors, negotiating favorable contracts while maintaining quality standards for services rendered.
- Championed continuous improvement initiatives, driving process optimization across multiple departments.
- Executed seamless integrations between disparate systems, enhancing data flow accuracy throughout the organization.
- Drove online customer assistance system and presented user demos for new interface systems.
- Evaluated emerging technologies to stay current with industry trends, providing informed recommendations on potential improvements.
- Analyzed user workflow and business requirements compliance.
- Spearheaded the adoption of agile methodologies within teams which led to increased collaboration among cross functional groups.
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
- Coordinated application acceptance and bug testing efforts, identifying defects early in development cycles and expediting resolution times.
- Identified areas requiring further streamlining or automation resulting in cost savings without compromising service quality.
- Developed custom reporting tools that provided valuable insights into business performance metrics for executive leadership teams.
- Managed project timelines and budgets effectively, consistently delivering projects on time and within budget constraints.
- Mentored junior analysts, fostering a supportive learning environment that enabled professional growth within the team.
- Led successful system migrations, ensuring minimal disruption to business operations during transitions.
- Facilitated effective communication among team members during major projects by utilizing clear documentation practices.
- Enhanced system efficiency by optimizing software applications and introducing new technologies.
- Improved end-user satisfaction through consistent delivery of high-quality technical support and training.
- Reduced downtime for critical systems through proactive monitoring and timely troubleshooting.
- Developed comprehensive user documentation, enabling efficient knowledge transfer between team members and clients.
- Conducted thorough requirements analysis to accurately define project scope and deliverables for stakeholders.
- Resolved or escalated problem tickets to resolve user issues.
- Diagnosed, troubleshot and resolved network and system problems.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Enhanced interfaces to promote better functionality for users.
- Researched and adopted new technologies to add value to existing offerings.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Educated stakeholders on data protection tactics to reduce breaches.
- Established specifications and coordinated production with software programmers.
- Installed system updates to address vulnerabilities and reduce security issues.
- Gathered requirements and performed gap analysis through design workshops with users.
- Resolved malfunctions with systems and programs through troubleshooting.
- Provided client support on system operation and troubleshooting.
- Assessed business requirements to create focused solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Offered input for complex documents to support client-ready final versions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Senior Business Analyst/ Scrum Master
Connect first Credit Union
12.2021 - 11.2022
- Develops user requirements, process mapping, and methodology development, by interviewing stakeholders and gathering, analyzing, and interpreting their needs
- Create an actionable project roadmap for stakeholders and the project team
- Works in a consultative role to determine needs and solutions
- Develop detailed use cases and acceptance criteria, working with developers to be equipped with the information needed for reliable quantity
- Interview Subject Matter Experts to define as-is and ideal state processes
- Manage and develop a project charter, Project Scope, and Timeline
- Develops business needs evaluations summarizing the costs, benefits, risks, and measurable success criteria as needed to determine options
- Integration of Peoplesoft into Salesforce software
- Working closely on nCino and Salesforce integration concurrently
- Supervise the Quality Assurance team and develop test cases
- Review test cases and ensure there is clarity with the business requirements for smooth testing
- Requirement gathering of the nCino integration into the Salesforce tool
- Work with the Dev team, to ensure that the business requirements are clear, valid and achievable
- Ensure backlog items align with the larger business objectives
- P2P comparison and analysis
- Requirements gathering across the 5 departments of the organization, by interviewing the key stakeholders in these multiple lines of business
- Translates conceptual user requirements into functional requirements by creating appropriate documentation that provides direction to developers, testers, and/or the project team
- Analyzes data and processes to make recommendations and options
- Produce Deliverables with specified business standards working with business cases provided by the business and product backlog priority provided by the Product Owner
- Analyze and define data and information requirements needed to address business requirements used by data modelers and architects responsible for developing logical and physical data models and/or analyzing and designing class models to meet business requirements
- Fleshing out product backlog and further breaking them down to sprint backlogs and fleshing out Business Goals, so the scrum team, understands which goals per sprint
- Working with the business for Product Backlog Prioritization and Management
- Coordinate with business stakeholders as required for clarity of requirements and product backlog
- Visualizing Business processes using Microsoft Visio BPMN 2.0 and working with stakeholders to analyze and evaluate the future processes for the business
- Advises on controls and risk management processes and practices are in place; identifies and recommends potential improvements or immediate risk concerns
- Act as a resource to other staff and end users to train and provide support during the implementation of Salesforce and nCino
- Establishes collaborative working relationships with staff external to the program and external networks within the area of specialization
- Documents existing business processes, organization structures, and architectures to define current business activities for the development of procedures and models
- Lead the change management team, and review change request documents when working with closely with clients on the implementation of Salesforce
- Review the Impact Analysis based on the change request documents
- Provides technical advice to less experienced members of the team and provides leadership on more complex systems projects
- Analyzes, revises, and documents work procedures and processes; suggests methods to increase efficiency and accuracy
- Partnered with the developer’s team using Sentry to track issues in Production
- Assist with developing opportunity prioritization value ranking reports, statistics, timelines, and presentations through Power BI
- Create and update Azure DevOps Kanban and JIRA boards to track the work progress of the team
- Analyze and define business requirements for determining roles relationships and data structures to meet business security privacy and operational requirements
- Work with e-commerce, customer relation management, subscription, and CPQ teams to detail current and future features, developing integration points and data intersections.
Senior Business Analyst
THE BRICK
11.2019 - 12.2021
- Document Business Requirements, Use Cases, Software Requirement Specifications, and Functional specifications for Brick’s application releases
- With the use of an SQL server, I was able to set permissions on our Procedures, update records in our databases and retrieve records from our databases
- Map out realistic project dependencies
- Implement the most efficient sequence of development
- Prioritization of product backlog for each iteration
- Work concurrently on the implementation of Salesforce and API integration into the website of the brick
- Excellent Use of MS Dynamics to generate leads and manage our customer database
- Prepare process and data models; using Visio to create the workflow, Use Cases, and other BPMN Language (BPMN 2.0) based diagrams for payment Reporting software
- Prepare and document test plan documents in collaboration with the QA team for User Acceptance Testing (UAT), System Integration Testing (SIT), generating test cases from business use cases, and documented test scripts
- Facilitate Joint Application Design (JAD) sessions and workshops to elicit requirements through brainstorming for new and enhanced system development efforts in online banking and credit underwriting solutions
- Create Key Performance Indicators to monitor and report on process performance
- Engage stakeholders to flesh out user stories and acceptance criteria
- Preparing Project charter, gathering requirements and preparing P2P analysis for a cloud migration solution
- Gathering requirements and preparing functional requirements documents for Cloud migrations
- Lead walkthroughs, validation, and discovery sessions with key stakeholders when eliciting process components in business transformation and improvement projects
- Worked with the nCino integration into Salesforce by gathering requirements from Key Stakeholders
- Liaise with business users, subject matter experts, and the development team to highlight opportunities for process improvements and business process automation for clients and internal users
- Define data elements on database tables as they will be extracted from source systems (Microsoft NAV), and other Proprietary systems) to destination target
- Develop and maintain applications using SQL languages including creating and tuning high-performance queries during ETL projects from Source data centres to destination data warehouses
- Collaborate with the DevOps team to track Issues, bugs, and defects using the Sentry tool, as this made the job easier and faster
- Strong understanding of the entire system architecture from a Database perspective and working on data models to support the project
- Analyse various business processes and identified new opportunities, business processes, and strategies for more efficient and optimized processes
- Create a Functional Design Document and captured transformation rules to identify database tables that will be impacted during data migration from source to destination/target systems
- Conduct business analysis requirements gathering and documentation, and validation testing
- Lead the IT team in analyzing business process workflow and alternative solutions considering benefits, risks, and costs
- Analyze and summarize data used in models, analysis, and tracking against forecast and business objectives
- Triaged User Requirements, evaluate issues with the documented requirements, and troubleshoot
- Document procedural documents and ensured they were consistent with policy and structural changes
- Organize and coordinate project approval processes for various levels of the governance structure
- Identify and document business environment, functional and non-functional requirements
- Develop Communication plans on different release dates and prepared the release notes
- Liaise and coordinate with other teams, including the client and the business and project management team on prioritization of product backlog.
Senior Business Analyst
Landwey Investment Ltd
06.2016 - 08.2019
- Participated and conducted walkthroughs for business requirements, designed specification documents, and approved of functional test plans for end-to-end automation
- Triaged and resolved Incident tickets and auctioned request tickets remotely and in person
- Flesh out wireframes and mock-ups from the functional design document created from the user stories gathered from the stakeholders
- Supported vulnerability testing and adding security patches to computers on the network
- Multiple site visits, surveys, and business analyses to identify opportunities for improvement including modifying, streamlining, and automating manual processes
- Facilitated Process analysis, gap analysis, and investigation of existing functionalities of various business processing and made recommendations to executive management accordingly
- Conducted business analysis requirements gathering and documentation, and validation testing
- Led analysis of business process workflow and alternative solutions considering benefits, risks, and costs
- Facilitated the analysis and summarization of data used in models, analysis, and tracking against forecast and business objectives
- Created a CRM manual for onboarding new teammates, a quick reference and understanding of the CRM implementation processes and procedures
- Facilitated multiple train-the-trainer sessions, created an FAQ tab on the website, and created training documents, that were fleshed out from the sessions with the trainees
- Organized and coordinated project approval processes for various levels of the governance structure
- Identifying, analyzing case scenarios, and documenting business environment, functional and non-functional requirements
- Liaised and coordinated with other teams including the client, the business, and the project management team
- Facilitated sessions with project team members and business stakeholders daily to determine project vision and created vendor service level agreements
- Responsible for coordinating and driving change across cross-functional teams
- Conducted business analysis requirements gathering and documentation, and validation testing
- Led analysis of business process workflow and alternative solutions considering benefits, risks, and costs
- Analysed and summarized data used in models, analysis, and tracking against forecast and business objectives
- Facilitated sessions with project team members and business stakeholders daily to determine project vision and created vendor service level agreements
- Facilitate daily scrum ceremonies with the Developers and Product owner.
Business Analyst
GKFX Limited
01.2011 - 12.2015
- Collaborated and Communicate with the business to triage production tickets and issues with operational solutions in PROD through an ITSM tool, email / Work channels from internal & external teams
- Supervised the Integration of the Payment Gateway, relying on REST API
- Created Project Charter RFI and RFP for our vendors and key sponsors to analyze and provide a sign-off on
- Facilitated and led interviews with the business clients on the planning of the project by understanding the required timeline, as this helps in determining the project methodology
- Engaged key stakeholders in evaluating changes in business processes and product offerings that significantly impacted the end-to-end process for multiple business-critical processes
- Analysed business processes to document current state (AS-IS) and future state (TO-BE) artifacts for financial transactions including deposits, withdrawals, and bill payments in-line with standardized operating procedures and industry regulations
- Prepared and documented test plan documents for User Acceptance Testing (UAT), System Integration Testing (SIT), generated test cases from business use cases, and documented test scripts for testing
- Coordinated business process and workflow mapping/analysis and documentation using Visio
- Elicited, analyzed, and documented functional specifications for SAS, web-based, and system solutions
- Develop and document requirement traceability matrix, for easy access to documented requirements and confirm the requirement is complete
- Coached agents who have made operational errors during UAT testing with solutions being tested
- Lead joint application design (JAD) sessions to elicit requirements and brainstorm for new and enhancement system development efforts
- Gathered Functional requirements and technical requirements and fleshed out User stories for development
- Worked with Nigeria Government, on API integration into their website for staffs interested in Forex investment.
Education
Master of Science - Data Scientist
Simplilearn
San Fransisco08.2024
Certified Scrum Master - Scrum Mastet
Scrum Alliance
Online03.2023
CCBA - Certified Business Analyst
IIBA
IIBA03.2023
Bachelor of Arts - History And Philosophy of Science And Technology
University of Lagos
Lagos, Nigeria09.2010
Skills
- Advanced Excel
- Data Warehousing
- Business Intelligence
- SQL Expertise
- Data Security
- Tableau Software
- Data Quality Assurance
- Machine Learning
- R Programming
- Advanced analytics
- Statistical modeling
- NoSQL Databases
- Data and Analytics
- SQL and Databases
- Data Modeling
- KPI Tracking
- Predictive modeling
- Documentation
- Business Intelligence Systems
- Business Analysis
- SWOT Analysis
- Database Management
- Data Compiling
- Stakeholder Communication
- Requirements Analysis
- Presentations and Decks
- Data Mining
- Documentation Management
- Trend Data Analysis
- Customer Communication
- Process Improvement
- Intelligence Analysis
- Business Requirements
- Business Process Mapping
- Technical Support
- Data science research methods
- Competitive Analysis
- Search Engine Optimization
- Business Tracking
- Trend Monitoring
- Operational Modelling
- Geographic Trend Tracking
- Forecasting and planning
- Workflow Analysis
- System Development
- Technical Writing
- Process Development
- Operations Analysis
- IIBA methodologies
- Industry Trend Analysis
- Information Flow Management
- Information Processing
- Information modeling
- Competitive Market Analysis
- Business Intelligence Testing
- Model Development
- Systems Analysis
- Data Acquisition
- Risk Assessment
- Needs assessments
- Tooling Design and Optimization
- Regulatory Reporting Requirements
- Business Planning
- ERP Software
- Team Collaboration
- Data Mapping
- Tableau
- Project Management
- Natural Language Processing
- ETL processes
Education And Trainings
- Bachelors’ degree in philosophy, 09/01/05, 01/01/10
- Certified BPMN 2.0 Specialist, 06/01/16, 07/01/15
- Certified Scrum Master, 05/01/22, 05/01/24
- Salesforce Business Analyst Certification, 01/01/23
- Certified Business Analyst Profession (CBAP), In-view
Technical Skills And Expertise
- Software Development Lifecycle (SDLC)
- MSOffice (Project, Excel, PPT, Word)
- Agile Delivery
- Scrum
- Backlog Prioritization and Management
- Continuous problem-solving ability
- Implementation Management
- Continuous improvement, LEAN, TPM
- Enterprise Database Management
- Excellent Problem Skills
- Bash Shell Scripting and Linux Scripting
- Excellent Communication Skill
- Salesforce Knowledge
- MS Dynamics
- ERP consultant
- Business Process Re-engineering
- Business Stakeholder Management
- Leadership and Strategic thinking
- Business Analysis Skill
- Oracle, Jira, Visio, Lucid Chart
- Vendor Management
- Power BI
Languages
English
Full Professional
Timeline
Senior Data Analyst
North Alberta Institute of Technology
11.2022 - Current
Senior Business Systems Analyst
Arborsys Consulting
08.2022 - 05.2024
Senior Business Analyst/ Scrum Master
Connect first Credit Union
12.2021 - 11.2022
Senior Business Analyst
THE BRICK
11.2019 - 12.2021
Senior Business Analyst
Landwey Investment Ltd
06.2016 - 08.2019
Business Analyst
GKFX Limited
01.2011 - 12.2015
Master of Science - Data Scientist
Simplilearn
Certified Scrum Master - Scrum Mastet
Scrum Alliance
CCBA - Certified Business Analyst
IIBA
Bachelor of Arts - History And Philosophy of Science And Technology
University of Lagos
Similar Profiles
Tammy GenierTammy Genier
MRT Instructor at Southern Alberta Institute of TechnologyMRT Instructor at Southern Alberta Institute of Technology
Lovedeep Lovedeep null
Intern at Southern Alberta Institute of TechnologyIntern at Southern Alberta Institute of Technology
Ramadhan WadayRamadhan Waday
Capstone Project - Overpass Design at Southern Alberta Institute of Technology (SAIT)Capstone Project - Overpass Design at Southern Alberta Institute of Technology (SAIT)