An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hotel Manager
Bayside Inn & waterfront suites
Kingston, Ontario
2022.06 - 2023.01
Developed and implemented hotel policies and procedures.
Provided training to staff in customer service, safety, and other topics related to hospitality industry.
Assigned duties and monitored performance of all employees in the hotel.
Ensured that guests received prompt, courteous attention throughout their stay.
Maintained high standards of quality control, hygiene, health and safety.
Office Assistant
Hadaf group of college
Peshawar, KPK
2021.01 - 2022.02
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Performed data entry tasks into various computer systems accurately and efficiently.
Assisted with special projects as needed by researching information on the internet or through other sources.
Customer Service Representative
Mr Chicken
Peshawar, KPK
2018.10 - 2019.08
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Master of Arts - English
Qurtaba University
Peshawar
2022-02
Bachelor of Arts -
Federal Degree College
Peshawar
2020-01
High School Diploma -
Army Public School
Peshawar
2017-03
GED -
Army Public School
Peshawar
2015-03
Skills
Social media networking
Guest Relations Management
Computer skills
Outstanding communication skills
Employee Scheduling
Telephone Etiquette
Employee Performance Reviews
work in fast pace
Database Management
Office Administration
File Maintenance
Call handling
Excellent communication skills
Affiliations
Cricket
Reading
exploring
Accomplishments
Respect Card from Gov of Pakistan
Certification
Advance MS office Certification
Graphic design certification
G1 license
Forkliftlicense
Walkie License
Reach license
Order Picker License
Timeline
Hotel Manager
Bayside Inn & waterfront suites
2022.06 - 2023.01
Office Assistant
Hadaf group of college
2021.01 - 2022.02
Customer Service Representative
Mr Chicken
2018.10 - 2019.08
Advance MS office Certification
Graphic design certification
G1 license
Forkliftlicense
Walkie License
Reach license
Order Picker License
Master of Arts - English
Qurtaba University
Bachelor of Arts -
Federal Degree College
High School Diploma -
Army Public School
GED -
Army Public School
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