Rahaman Dawson
Toronto,ON
Summary
Enthusiastic retail professional with three years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Results-oriented professional with experience driving vehicles to move and relocate items. Skilled at operating wide range of warehouse equipment. Memorized instructional materials and information to maintain safe and efficient operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Reach Truck Operator
Silver Crystal Sports
05.2023 - 09.2023
- Confirmed accuracy of orders before loading them onto trucks for delivery.
- Communicated with co-workers regarding material handling needs throughout shift.
- Stacked merchandise onto pallets according to specific instructions.
- Ensured safety protocols were followed when operating the Reach Truck.
- Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
- Loaded, unloaded, picked, and staged product for shipping or receiving purposes.
- Operated a Reach Truck to move materials and products in warehouse facility.
- Moved goods between warehouse locations according to shipment and storage needs.
Shipping and Receiving Lead
Silver Crystal Sports
Toronto, Ontario
05.2023 - 09.2023
- Resolved discrepancies between purchase orders and actual receipts.
- Utilized computer systems to track orders throughout the supply chain process.
- Developed strategies to improve overall efficiency of shipping and receiving processes.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Coordinated returns of damaged or incorrect items with suppliers.
- Identified opportunities for improvement in the existing shipping and receiving processes.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Maintained accurate records of incoming and outgoing shipments.
- Created detailed reports regarding inventory levels, shipment tracking information, and other relevant data.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Collaborated with cross-functional teams on special projects related to logistics operations.
- Inspected containers for damages or discrepancies prior to accepting them from carriers.
- Maintained high standards of quality control throughout the entire shipping and receiving process.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Warehouse Shipper/Receiver
Car Quest
Bolton, ON
03.2023 - 05.2023
- Maintained work areas and kept organized.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Placed products and rotated stock per established standards.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
- Reviewed work orders to check correctness of deliveries.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Identified and reported inventory discrepancies to supervisor with recommendations for correction.
- Operated inventory management software and completed tasks using ERP applications.
- Operated forklifts, power jacks and other motorized equipment to locate and transport material.
Order Picker
Carquest
Bolton, ON
03.2023 - 05.2023
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Labeled boxes and placed in outbound collection areas.
- Limited damage to products and orders by using care when choosing items.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Achieved productivity and accuracy standards to meet company guidelines.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Confirmed items picked for orders by keying codes into system.
- Accepted, processed and quickly filled orders.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Shipping and Receiving Associate
Toner Online
Toronto, Ontario
12.2022 - 02.2023
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Obtained required documentation to process shipments and support movement.
- Organized deliveries by sorting and stocking receivables
- Identified order discrepancies and damaged items and notified supervisor.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Maintained inventory of shipping materials and supplies.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Warehouse Associate
Smoke Arsenal inc.
Toronto, Ontario
09.2022 - 01.2023
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Filed requisitions for out of stock items and supplies.
- Collected stock location orders and printed requests to maintain inventory control.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Scanned 100+ products per day and put away at correct warehouse locations.
- Completed diary logs to maintain accurate inventory levels.
Order Picker
Smoke Arsenal Inc.
Toronto, Ontario
08.2022 - 01.2023
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
- Limited damage to products and orders by using care when choosing items.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
- Achieved productivity and accuracy standards to meet company guidelines.
- Confirmed items picked for orders by keying codes into system.
- Accepted, processed and quickly filled orders.
- Pulled merchandise to fulfill orders to specification.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Organized and stored items in warehouse using pallet jacks and hand trucks.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Warehouse Worker
Garbo Group Inc.
Toronto, ON
04.2022 - 08.2022
- Organized warehouse design to maximize space for stock while allowing for high-volume traffic zones.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Recognized defective material and reported issues to management.
- Staged and sorted multiple types of products for loading.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Reviewed work orders before beginning assigned tasks to prepare materials and equipment.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Transported materials and pallets between areas.
Cashier
Emerald Beauty supplies
Toronto, ON
03.2016 - 09.2020
- Processed customer sales in a courteous, timely manner.
- Provided quotes for services and products.
- Keep organized logs of daily sales for inventory purposes.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed refunds for worn, damaged and broken merchandise.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
West Humber Collegiate Institute
Toronto, ON06.2022
Skills
- Friendly, positive attitude
- Multitasking
- Customer Service
- POS systems
- Cash handling
- Cash management
- Relationship building
- Credit and cash transactions
- Active listening
- Flexible
- Collaboration
- Communication
- Conflict resolution
- Pallet jacks
- Materials handling and transport
- Able to lift and carry up to 70 lbs
- Product verification
- Freight labeling
- Wrapping and boxing
- Inventory organization
- People skills
- Order Picking
- Loading and unloading
- Shipment Preparation
- Forklift Certification
- Certified forklift operator
- Equipment operations
- Shipping and receiving
- Materials Movement
- Loading Dock Operations
- OSHA training
- Materials Handling
- Inventory staging
- Safety awareness
Affiliations
- West Humber Collegiate Institute- Wrestling team (2018- 2022)
Certification
- Liftoff Certifications - Forklift License
Timeline
Reach Truck Operator
Silver Crystal Sports
05.2023 - 09.2023
Shipping and Receiving Lead
Silver Crystal Sports
05.2023 - 09.2023
Warehouse Shipper/Receiver
Car Quest
03.2023 - 05.2023
Order Picker
Carquest
03.2023 - 05.2023
Shipping and Receiving Associate
Toner Online
12.2022 - 02.2023
Warehouse Associate
Smoke Arsenal inc.
09.2022 - 01.2023
Order Picker
Smoke Arsenal Inc.
08.2022 - 01.2023
Warehouse Worker
Garbo Group Inc.
04.2022 - 08.2022
Cashier
Emerald Beauty supplies
03.2016 - 09.2020
High School Diploma -
West Humber Collegiate Institute
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