Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Raghav Suryan

New Delhi,India

Summary

Dynamic professional with a proven track record in retail sales and fitness training, notably at Colors of India and as a self-employed Personal Trainer. Excelled in customer service and problem-solving, significantly enhancing client satisfaction and retention. Skilled in developing and guiding regarding different sports and driving sales strategies, demonstrating a commitment to excellence and team collaboration.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Shivalika's Collection
New Delhi,India
11.2023 - Current
  • Part time sales in women's retail clothing store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Personal Trainer

Self-employeed
New Delhi, India
04.2022 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Developed customized fitness plans for wide range of clients to expand services.

Exhibitor

Colors of India
International Locations
02.2021 - Current
  • Participated in B2B and B2C sales exhibitions in Singapore and Malaysia multiple times for several years. Twice in a year.
  • Mentored sales in clothing retail exhibition. Participated in purchasing, organizing and visual merchandising of garments.
  • Participated in trade shows, conferences, and other industry events to represent the company and generate new leads.

Sales Manager

Colors of India
New Delhi, India
01.2021 - Current
  • Co-owner of family clothing retail business.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Assisted with wholesale purchasing and retail sales.

Education

Grade XII - Humanities

N. C. JINDAL PUBLIC SCHOOL
New Delhi, India

B.com - Accounting

Open University of Delhi
New Delhi

Skills

  • Customer service
  • Fitness
  • Sports knowledge
  • Gym equipments knowledge
  • Teamwork
  • Problem-solving
  • Time management
  • Customer assistance
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Product knowledge
  • Cash register operation
  • Professional appearance
  • FLUENT IN LANGUAGE
  • POS system operations

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Accomplishments

Shotput player - State Level

Silver and Bronze medalist- State level skating

Timeline

Retail Sales Associate

Shivalika's Collection
11.2023 - Current

Personal Trainer

Self-employeed
04.2022 - Current

Exhibitor

Colors of India
02.2021 - Current

Sales Manager

Colors of India
01.2021 - Current

Grade XII - Humanities

N. C. JINDAL PUBLIC SCHOOL

B.com - Accounting

Open University of Delhi
Raghav Suryan