Raghav Suryan
New Delhi,India
Summary
Dynamic professional with a proven track record in retail sales and fitness training, notably at Colors of India and as a self-employed Personal Trainer. Excelled in customer service and problem-solving, significantly enhancing client satisfaction and retention. Skilled in developing and guiding regarding different sports and driving sales strategies, demonstrating a commitment to excellence and team collaboration.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Shivalika's Collection
New Delhi,India
11.2023 - Current
- Part time sales in women's retail clothing store.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Personal Trainer
Self-employeed
New Delhi, India
04.2022 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
- Developed customized fitness plans for wide range of clients to expand services.
Exhibitor
Colors of India
International Locations
02.2021 - Current
- Participated in B2B and B2C sales exhibitions in Singapore and Malaysia multiple times for several years. Twice in a year.
- Mentored sales in clothing retail exhibition. Participated in purchasing, organizing and visual merchandising of garments.
- Participated in trade shows, conferences, and other industry events to represent the company and generate new leads.
Sales Manager
Colors of India
New Delhi, India
01.2021 - Current
- Co-owner of family clothing retail business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Assisted with wholesale purchasing and retail sales.
Education
Grade XII - Humanities
N. C. JINDAL PUBLIC SCHOOL
New Delhi, IndiaB.com - Accounting
Open University of Delhi
New DelhiSkills
- Customer service
- Fitness
- Sports knowledge
- Gym equipments knowledge
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Product knowledge
- Cash register operation
- Professional appearance
- FLUENT IN LANGUAGE
- POS system operations
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Accomplishments
Shotput player - State Level
Silver and Bronze medalist- State level skating
Timeline
Retail Sales Associate
Shivalika's Collection
11.2023 - Current
Personal Trainer
Self-employeed
04.2022 - Current
Exhibitor
Colors of India
02.2021 - Current
Sales Manager
Colors of India
01.2021 - Current
Grade XII - Humanities
N. C. JINDAL PUBLIC SCHOOL
B.com - Accounting
Open University of Delhi