Raghav Singhi
Hawkesbury,ON
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Esso Gas Station. Excelled in team leadership and complex problem-solving, achieving significant improvements in productivity and service quality. Skilled in verbal and written communication, adept at managing time effectively to meet challenging deadlines.
Overview
4
4
years of professional experience
Work History
Manager
Esso Gas Station
12.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Night Shift Supervisor
Gorepas
07.2021 - 06.2023
- Observed each team member to carry out duties and provided constructive criticism.
- Managed communication between associates and management, addressing key issues and needs.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Warehouse Worker
Marché Adonis
03.2020 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
Business Administration
Herzing College
Montreal, QC04.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
English
Full Professional
French
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Manager
Esso Gas Station
12.2023 - Current
Night Shift Supervisor
Gorepas
07.2021 - 06.2023
Warehouse Worker
Marché Adonis
03.2020 - 06.2021
Business Administration
Herzing College