Raghav Kaushal
Moncton
Summary
Dynamic security professional with a proven track record at Admiral Investigations Atlantic, excelling in incident reporting and risk assessment. Known for delivering superior customer service while effectively managing emergency situations. Strong communicator with a security guard license, committed to maintaining a safe environment and enhancing visitor experiences.
Overview
5
5
years of professional experience
Work History
Security Officer
Admiral Investigations Atlantic
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Assistant Manager
Mary Brown's Chicken & Taters
03.2020 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
- Established team priorities, maintained schedules and monitored performance.
Education
Automated Manufacturing - Mechanical Engineering
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12-2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
Timeline
Security Officer
Admiral Investigations Atlantic
02.2024 - Current
Assistant Manager
Mary Brown's Chicken & Taters
03.2020 - 02.2023
Automated Manufacturing - Mechanical Engineering
Conestoga College Institute of Technology And Advanced Learning
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