RAGHAV GHAI
Edmonton
Summary
Proven professional with extensive experience in pharmacy, showcased during my tenure at Safeway Pharmacy. Skilled in KROLL functioning and EPIC, I excel in multitasking and effective communication across diverse customer bases. Demonstrates leadership and problem-solving abilities, ensuring high levels of customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Practicum Student
Royal Alexandra Hospital
02.2025 - Current
- Effectively communicated with healthcare professionals regarding medication inquiries or clarifications, promoting accurate and timely patient care.
- Collaborated with pharmacy team to streamline prescription processing, resulting in improved efficiency and reduced wait times for patients.
- Managed drug inventory effectively by rotating stock, checking expiration dates, and promptly ordering necessary supplies.
- Utilized pharmacy software systems to maintain accurate records of patient information and prescription history, safeguarding sensitive data.
- Counted, measured, and compounded medications following standard procedures.
Pharmacy Assistant
Safeway
09.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Counted and labeled prescriptions with correct item and quantity.
Practicum Student
Fort Road Pharmacy
01.2025 - 02.2025
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
- Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
Pharmacy Assistant (Part-Time)
Eastgate Medical Center
04.2024 - 09.2024
- Maintain proper drug storage and security
- Accurately entered patient information and prescriptions into the computer system
- Answer the phone and respond to inquiries from internal and external customers
- Assist with preparing, packaging, and labeling prescription medications as well as blister packs
- Maintain prescription and inventory record-keeping systems
- Place and receive orders to maintain inventory
- Prepare and reconcile third-party insurance claims and records and call them if required
- Helping pharmacists with clinical services and medication reviews
Education
PHARMACY TECHNICIAN DIPLOMA -
NorQuest College
Edmonton, AB03.2025
SENIOR SECONDARY EDUCATION -
Shree Guru Harkrishan Public School
Skills
- Proficient in EPIC
- Kroll Functioning
- Proficient in Checking
- Problem Solving
- Decision-Making
- Multitasking
- Strong Communication Skills
- Dedicated to Professionalism
Certification
- PTSA Member, 05/01/24
- WHMIS Certificate, 10/01/23
- FOIP Certificate, 04/01/24
Timeline
Practicum Student
Royal Alexandra Hospital
02.2025 - Current
Practicum Student
Fort Road Pharmacy
01.2025 - 02.2025
Pharmacy Assistant
Safeway
09.2024 - Current
Pharmacy Assistant (Part-Time)
Eastgate Medical Center
04.2024 - 09.2024
SENIOR SECONDARY EDUCATION -
Shree Guru Harkrishan Public School
- PTSA Member, 05/01/24
- WHMIS Certificate, 10/01/23
- FOIP Certificate, 04/01/24
PHARMACY TECHNICIAN DIPLOMA -
NorQuest College
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