Raghav Chhabra

Sales leader with a proven track record at Rogers Communication, consistently achieving top sales rankings and exceeding targets. Expertise in sales strategy and team development, fostering strong client relationships that drive growth. Recognized for delivering exceptional customer satisfaction and optimizing performance, resulting in consistently surpassing expectations.

• Google Analysis Level 1, 11/01/23, Vancouver, BC, Canada
• Certified Digital Marketing Specialist - Strategy and Planning, 09/01/23, Vancouver, BC, Canada
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• Team Leadership & Development: Led and mentored a competitive Valorant team, fostering a collaborative environment that enhanced team dynamics and performance.
  
• Strategic Planning: Developed and executed game strategies, resulting in improved gameplay and multiple top-tier tournament finishes.
  
• Training & Performance Analysis: Designed training programs focusing on skill development and conducted performance reviews to identify areas for improvement.
  
• Event Coordination: Organized and managed participation in various esports tournaments, handling logistics and ensuring seamless execution.
  

• Top Regional Sales Performance: Ranked as the #1 Sales Representative in British Columbia and 3rd in Canada during Quarter 3, 2023, demonstrating exceptional sales leadership and market penetration.
  
• MasterCard Sales Excellence: Achieved the highest number of MasterCard sales in the Lower Mainland for September 2023, earning recognition through rewards such as Canucks hockey game tickets and a $500 bonus.
  
• Effective Store Management: Served as Manager on Duty for multiple months, overseeing daily operations and ensuring the store's smooth functioning, which contributed to improved sales and customer satisfaction.
  
• Leadership in Banking Sales: Led a team of over 100 representatives as the Bank Prime Lead, implementing strategies that resulted in a 7% increase in bank sales during tenure.
  
• Record Internet Sales: Sold the highest number of internet packages in the store, achieving 59 sales in a single quarter, setting a new benchmark for sales performance.
  
• Esports Team Leadership: As Head Coach of Scytes Esports' Valorant team, developed training programs that enhanced team performance, leading to improved tournament results and player development.
  
• Strategic Market Expansion: Successfully expanded the client base by 50% over two years through targeted outreach and relationship-building efforts, contributing to a 30% increase in overall sales.
• Sales Process Optimization: Streamlined the sales process by implementing a new CRM system, reducing the sales cycle by 25% and increasing team productivity by 15%.
• Client Retention Initiatives: Enhanced client retention rates by 35% through the introduction of a customer feedback program, leading to improved customer loyalty and repeat business.
• Award-Winning Performance: Consistently met or exceeded annual sales targets by an average of 15%, culminating in receiving the Sales Manager of the Year award for outstanding performance and leadership.