RAGHAD SHAMASHA
Brampton,Ontario
Summary
Dedicated to ensuring customer satisfaction by remaining accessible and friendly. Hardworking and professional at performing the job duties. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation. Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
Overview
8
8
years of professional experience
Work History
Deli Clerk
Metro Inc
09.2022 - 12.2022
- Assisted customers with product selections and inquiries, ensuring optimal service experience.
- Maintained cleanliness and organization of deli area, adhering to health and safety standards.
- Operated slicing equipment and scales for precise portioning of meats and cheeses.
- Collaborated with team members to manage inventory levels and reduce waste effectively.
Retail Sales Associate
Eka Clothing
01.2015 - 04.2017
- Assisted customers with product selections and provided personalized shopping experiences.
- Maintained visual merchandising standards to enhance store presentation and maximize sales potential.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Trained new associates on sales techniques and company policies to foster a knowledgeable team environment.
Education
No Degree - Historical Course
PowerSchool SIS
09-2024
No Degree - English Language
Malton Neighborhood Services
Brampton, ON10-2024
High School Diploma -
Turkey Ministry of National Education
Yozgat, Turkey06-2016
High School Diploma -
Ninawa Secondary School
Mosul, Iraq06-2010
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Languages
English
Professional Working
Arabic
Full Professional
Timeline
Deli Clerk
Metro Inc
09.2022 - 12.2022
Retail Sales Associate
Eka Clothing
01.2015 - 04.2017
No Degree - Historical Course
PowerSchool SIS
No Degree - English Language
Malton Neighborhood Services
High School Diploma -
Turkey Ministry of National Education
High School Diploma -
Ninawa Secondary School