Judy Rafuse-Fraiberg
Calgary,AB
Summary
Strong leader and analytical problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Encouraging manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director, Catering & Events
Grumans Catering & Delicatessen
07.2011 - 08.2023
- Successfully managed a full service catering & events division, in a fast paced environment.
- Provided overall leadership & excellent customer service in the design, implementation & execution of the company's daily catering and special events.
- Streamlined operations by implementing efficient processes in scheduling, staffing, and inventory management.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Hired and trained both permanent and temporary staff members.
- Optimized staff performance by designing comprehensive training programs, including cross-training.
- Implemented & managed new catering software system.
- Managed purchasing, sales, marketing and customer account operations effectively
- Handled all accounting processes for receivables, payables, invoicing, collections
- Inventory Management - maintained office & catering supplies and equipment, placing orders as required
- Led monthly team meetings to discuss ongoing projects, address concerns, and promote a positive workplace culture.
- Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.
- Collaborated with sales and marketing teams to develop promotional materials, such as brochures and social media content.
Business Development/Recruitment
Corporate Oasis Inc.
10.2010 - 06.2011
- Recruited specialized IT Leaders in Project Management, Business Analysis and Service Management for interim vendor contracts.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of services.
- Built strong relationships with internal and external candidates to ensure exceptional hiring experience.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Worked directly with partners on marketing initiatives for business development.
Engagement & Business Development Manager
Synovia Inc.
05.2009 - 09.2010
- Directly supported the management consultant to ensure successful completion of projects.
- Monitored project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports.
- Cultivated strong relationships with key decision-makers to promote growth and retention.
- Streamlined internal processes, through the development of new proposals, contracts and templates to enhance overall operational efficiency.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented & managed CRM – Salesforce
Education
Business Analysis Extension
Mount Royal University
Calgary, ABDiploma - Business Administration - Industrial Marketing
S.A.I.T.
Calgary, ABSkills
- Leadership
- Communication
- Organization & Planning
- Time Management
- Problem Solving/Critical Thinker
- Project Management
- Client Relations
- Event Coordination
- Decision Making
- Discretion & Confidentiality
Certification
Unlicensed Real Estate Assistant - April 2024
Hobbies
Passionate about spending time in the Rocky Mountains. Enjoy all aspects of hiking, mountain scrambling, biking and golfing. Maintain a competitive spirit with a round of tennis or pickle-ball. Enjoy a great meal out with family & friends.
Timeline
Director, Catering & Events
Grumans Catering & Delicatessen
07.2011 - 08.2023
Business Development/Recruitment
Corporate Oasis Inc.
10.2010 - 06.2011
Engagement & Business Development Manager
Synovia Inc.
05.2009 - 09.2010
Business Analysis Extension
Mount Royal University
Diploma - Business Administration - Industrial Marketing
S.A.I.T.
Similar Profiles
Kevin CintronKevin Cintron
Cashier & Customer Service at Piemont Marketplace – Delicatessen, Mobile Food & CateringCashier & Customer Service at Piemont Marketplace – Delicatessen, Mobile Food & Catering
Kelly DonahueKelly Donahue
Sales Associate at Giuliano's Delicatessen And CateringSales Associate at Giuliano's Delicatessen And Catering
Ariana HinojosaAriana Hinojosa
Banquet Server at Luigi's Restaurant and DelicatessenBanquet Server at Luigi's Restaurant and Delicatessen
Dave KobasiukDave Kobasiuk
Recovery Support Worker at Calgary Dream CentreRecovery Support Worker at Calgary Dream Centre
Divya KaurDivya Kaur
Chalo Freshco at CashierChalo Freshco at Cashier