Rafiullah Alokozay
Surrey
Summary
Dedicated and bilingual team player with experience working in busy food and beverage environments. Enjoys interacting and working with others. Restaurant Worker seasoned in providing fast food service with attention to detail in Pizza Hot restaurant. Fast, friendly service to expedite and process orders. Possesses excellent customer service and product knowledge.
Overview
3
3
years of professional experience
Work History
Restaurant Worker
Pizza Hot
01.2017 - 01.2020
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
Education
Master of Science - IWRM
Kabul Polytechnic University
Kabul Afghanistan01.2023
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and Resilience
- Order taking accuracy
- Table setting expertise
- Food safety knowledge
- Menu Memorization
- Sanitation Standards Compliance
Languages
English
Professional Working
Persian
Full Professional
Timeline
Restaurant Worker
Pizza Hot
01.2017 - 01.2020
Master of Science - IWRM
Kabul Polytechnic University
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