Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafiul Azam

Edmonton,Canada

Summary

A hardworking and a social person with skills for handling customers and monitoring inventory. An eager learner and looking to work through all scenarios to get the job done on time.

Overview

3
3
years of professional experience

Work History

Intramural Activity Monitor

University Of Alberta
01.2024 - Current

- Monitoring situation of university sports intramural games

- Signing up players for their respective teams

- Getting control of the competition occurrences for example helping an injured player with first aid kit and medical assistance.

Cashier

Cafe Cino
06.2023 - 09.2023
  • Identified and resolved discrepancies and errors in customer accounts.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Associate

Artisan
07.2021 - 04.2022
  • Stayed current on company offerings and industry trends.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.

Customer/Stock Assistant

Shopno
02.2021 - 10.2022
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Picked and packed order items.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.

Tutor

Rokon-Uz-Zaman
05.2022 - 07.2022
  • Boosted cultural awareness through incorporating children's literature from world cultures.
  • Oversaw student progress and attentiveness on task at hand.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement

Education

Bachelor of Science - Computer Science

University of Alberta
Edmonton, AB
05.2026

Skills

SOCIAL

  • Behavioral Skills Development
  • Clear Public Speaking Skills
  • Can socialize and smoothly communicate and talk to customers and co-workers
  • Issue Resolution
  • Time Management Skills

TECHNICAL

  • Familiar and comfortable working in both Microsoft Windows 10 and Mac OS
  • Coaching and Mentoring
  • Customer Assistance
  • Product Knowledge

Timeline

Intramural Activity Monitor

University Of Alberta
01.2024 - Current

Cashier

Cafe Cino
06.2023 - 09.2023

Tutor

Rokon-Uz-Zaman
05.2022 - 07.2022

Sales Associate

Artisan
07.2021 - 04.2022

Customer/Stock Assistant

Shopno
02.2021 - 10.2022

Bachelor of Science - Computer Science

University of Alberta
Rafiul Azam