RAFIQUL ISLAM
Toronto,ON
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Work History
CONTENT MODERATOR
GENIX
- Developed membership, event, and legal platform technology solutions, and automated internal processes
- Mentored 6 team members, enabling them to achieve professional growth and personal goals
- Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume
Teacher
Queen Ideal High School
- Assisted with lesson plans and aligning plans with structured goals to improve student performance
- Methodically planned and executed on lesson plans, including collecting necessary resources to complete a given lesson
- Assisted in planning and executing center events, including annual holiday parties and field trips
- Built and executed on lesson plans ranging all subject areas including science, mathematics, and English
Sales Manager
Payra Smart Gallery
- Handled customer relations issues, enabling quick resolution and clint
- Let successful sales team by providing motivational coaching and performance-based incentive
- Organized regular sales meeting to review progress, share best practices
- Cultivated relationships with potential customers, identifying needs and gaining excellent feedback on 98% of customer reviews
Education
07.2020
Skills
- Social media knowledge
- Teamwork
- Integrity
- Coordination
- Thorough
- Quality Assurance
- Patience and tolerance
- Assertiveness
Timeline
CONTENT MODERATOR - GENIX
Teacher - Queen Ideal High School
Sales Manager - Payra Smart Gallery
Higher Secondary School - ,
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